topic Free Gift in Discussions & Feedback

Free Gift

Anonymous — Mon, 05 Dec 2016 09:28:31 GMT

Upgraded and got the free gift leaflet. I have my code scratched of leaflet and phones imei no.

But website the leaflet says to go to o2.uk/offers does not exist , help please any ideas.

Karl

Re: Free Gift

gmarkj — Mon, 05 Dec 2016 09:32:22 GMT

Try this one:

https://www.o2-gifts.co.uk/?utm_source=Direct

Re: Free Gift

Anonymous — Mon, 05 Dec 2016 09:35:14 GMT

Thats why these forums are amazing, thank you, sorted.

the leaflet must be printed wrong.

Re: Free Gift

Cleoriff — Mon, 05 Dec 2016 09:39:15 GMT

It certainly does need sorting ...as you are one of many people who have come here with exactly the same issue @Anonymous

Re: Free Gift

Anonymous — Mon, 05 Dec 2016 09:41:02 GMT

Yes, not great. Most people would not think to ask on here, so they would be stuck for ages calling o2. Just wait for my imei to be registered to claim.

Re: Free Gift

Cleoriff — Mon, 05 Dec 2016 09:45:06 GMT

Best of luck @Anonymous. I will mention our head of community @Toby to see if he can talk to the team supplying info re these gifts. ... Best of luck with yours and welcome to the forum

Re: Free Gift

Toby — Mon, 05 Dec 2016 10:54:52 GMT

@Cleoriff wrote:

Best of luck @Anonymous. I will mention our head of community @Toby to see if he can talk to the team supplying info re these gifts. ... Best of luck with yours and welcome to the forum

Hi guys,

We reported this to the team in the last related thread and it'll be updated asap

Welcome to the community @Anonymous!

Re: Free Gift

MI5 — Mon, 05 Dec 2016 11:02:26 GMT

I guess there's quite a few incorrect leaflets still in the system......
I guess a memo could go out to all stores though so they could update customers at POS....?