topic Re: How can I put money on another O2 phone in Discussions & Feedback

How can I put money on another O2 phone

Anonymous — Wed, 23 Nov 2016 19:21:41 GMT

Where on the O2 site can I put money on someone elses O2 phone?

Help !!!

Gerry

Re: How can I put money on another O2 phone

MI5 — Wed, 23 Nov 2016 19:26:46 GMT

Have a look at our payment guide to see if it helps
http://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Re: How can I put money on another O2 phone

Cleoriff — Wed, 23 Nov 2016 21:06:55 GMT

When I do this for family members who are on PAYG...I just ring the top up line 4444 and key in the number of the mobile I want to top up using a card I have registered. I do this frequently for my son. He just gives me the money.....I do the the top up...

Re: How can I put money on another O2 phone

MI5 — Wed, 23 Nov 2016 21:18:09 GMT

Is that method mentioned in your guide?

Re: How can I put money on another O2 phone

Cleoriff — Wed, 23 Nov 2016 21:33:28 GMT

@MI5 wrote:
Is that method mentioned in your guide?

No...because I discovered I could do it after I actually did the guide. Bearing in mind I am on contract and from my phone I dialled the PAYG top up number. I obviously had to register one of my debit cards for the first time but now I just use the same card and it's a 5 minute job.

I would add it to the guide but not sure it would work for everyone. I was payg till 2013. Once on contract with DD set up... I have never missed a payment..It is another option though....?

My son gets the text immediately I have topped up for him.

Re: How can I put money on another O2 phone

MI5 — Wed, 23 Nov 2016 21:34:39 GMT

I know you can do it on giffgaff so I assume it's the same on o2.
Might be worth asking @Toby to check and add it if possible to do.

Re: How can I put money on another O2 phone

Cleoriff — Wed, 23 Nov 2016 21:39:19 GMT

@MI5 wrote:
I know you can do it on giffgaff so I assume it's the same on o2.
Might be worth asking @Toby to check and add it if possible to do.

Well I know it's possible as I do it for my lad. Not sure whether it will always be possible for others though?

Re: How can I put money on another O2 phone

MI5 — Wed, 23 Nov 2016 21:43:31 GMT

That's what I meant for Toby to find out.
"Can anyone call the top up line and top up a different phone number"
I assume yes but need clarification.

Re: How can I put money on another O2 phone

Cleoriff — Wed, 23 Nov 2016 22:09:13 GMT

It certainly would help those who are abroad and run out of credit . (I have done it whilst in the UK and my son in my apartment in Spain)...

Re: How can I put money on another O2 phone

Toby — Fri, 25 Nov 2016 09:43:51 GMT

Hi @MI5 and @Cleoriff, I'll get the below question clarified for you. Any others you need while I am asking?:

Can anyone call the top up line and top up a different phone number?

Re: How can I put money on another O2 phone

MI5 — Fri, 25 Nov 2016 09:46:37 GMT

Nothing else I can think of, thanks.

Re: How can I put money on another O2 phone

Cleoriff — Fri, 25 Nov 2016 10:37:03 GMT

@Toby wrote:
Hi @MI5 and @Cleoriff, I'll get the below question clarified for you. Any others you need while I am asking?:

Can anyone call the top up line and top up a different phone number?

Thats it for me @Toby.

Bottom line for me ...I can and do top up my sons PAYG phone using my contract phone. I just dial 4444 on mine and carry on from there.

Re: How can I put money on another O2 phone

Toby — Fri, 25 Nov 2016 16:11:34 GMT

Hi guys,

Just to confirm, you can top up any number manually by dialing 4444 and entering the number you want to add credit too. Hope that helps

Re: How can I put money on another O2 phone

jonsie — Fri, 25 Nov 2016 16:14:29 GMT

perfect

Re: How can I put money on another O2 phone

MI5 — Fri, 25 Nov 2016 16:15:47 GMT

Nice one, cheers