https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124528#M8715 Cheers - I'll try this but I can't see it working. It's common practice for o2 employees to give this advice out all the time regardless of the problem. Should I take the sim out when I turn it off?<BR /><BR />They said there was no problem with sims or phones, literally just their service. They didn't say to take the sim out <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /> Thu, 13 May 2010 10:32:03 GMT Anonymous 2010-05-13T10:32:03Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124140#M8327 Hello. My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? Or is it something to just do with me?<BR /><BR />I can't even ring o2 to tell them! Any advice? Tue, 11 May 2010 19:37:02 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124140#M8327 Anonymous 2010-05-11T19:37:02Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124141#M8328 Same here in Yeovil Somerset ... local problem ??? Tue, 11 May 2010 19:38:05 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124141#M8328 Anonymous 2010-05-11T19:38:05Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124142#M8329 I'm in Newport, South Wales. Is there any way to check the status of the network to see if its down? I can't find anything on the website. Tue, 11 May 2010 19:39:50 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124142#M8329 Anonymous 2010-05-11T19:39:50Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124143#M8330 I am in Ilchester and having the same problem, I have tried landline to phone someone on 02 in cornwall and still no luck ... cannot get through to O2 as they are busy and the coverage part of the website is not loading as I think everyone is trying to find out the same information Tue, 11 May 2010 19:44:38 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124143#M8330 Anonymous 2010-05-11T19:44:38Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124144#M8331 Plymouth is out too Tue, 11 May 2010 19:45:27 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124144#M8331 Anonymous 2010-05-11T19:45:27Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124145#M8332 same here in swindon! <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Tue, 11 May 2010 19:46:01 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124145#M8332 Anonymous 2010-05-11T19:46:01Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124146#M8333 Bristol too! <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Tue, 11 May 2010 19:47:04 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124146#M8333 Anonymous 2010-05-11T19:47:04Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124147#M8334 I like the fact to report a problem you have to ring in !!! umm how ????<BR />My work phone is vodaphone and I have never had this problem in over 10 years !!! Tue, 11 May 2010 19:47:08 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124147#M8334 Anonymous 2010-05-11T19:47:08Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124148#M8335 Network is also down here just north of Cheltenham.<BR /><BR />Just rang customer services via a land-line and they don't know about this outage Tue, 11 May 2010 19:52:53 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124148#M8335 Anonymous 2010-05-11T19:52:53Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124149#M8336 well I am glad someone finally managed to get through and make them aware ... though I cannot quite believe that they didn't know!!! Tue, 11 May 2010 19:54:49 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124149#M8336 Anonymous 2010-05-11T19:54:49Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124150#M8337 Its down in Belfast!! Get a move on O2!!! Tue, 11 May 2010 19:55:52 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124150#M8337 Anonymous 2010-05-11T19:55:52Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124151#M8338 Same here in Belfast on an iPhone Pay as You Go - I have full signal but cannot phone or text anyone. Tue, 11 May 2010 19:55:56 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124151#M8338 Anonymous 2010-05-11T19:55:56Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124152#M8339 Same in Exeter ! <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Tue, 11 May 2010 19:56:38 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124152#M8339 Anonymous 2010-05-11T19:56:38Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124153#M8340 Yay! I'm glad someone managed to tell them. Surely there should be some sort of way to alert them to this via the website! Because even if you emailed them you wouldn't hear back for 24hours or whatever they say! Silly Silly... Tue, 11 May 2010 19:56:56 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124153#M8340 Anonymous 2010-05-11T19:56:56Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124154#M8341 I just called them and got told their computers are down! (what ever company i call their computers are always down ........ lol)<BR /><BR />anyways she said the whole network has crashed and hopefully be back up tomorrow!<BR /><BR />thats just great!!! :robotmad: Tue, 11 May 2010 20:00:12 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124154#M8341 Anonymous 2010-05-11T20:00:12Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124155#M8342 pffffffffffffffffft like hell they don't know, I bet any money they monitor phone traffic which is now 0 !<BR /><BR />But on a brighter note vodaphone still works as well as my Tmobile mobile broadband connection Tue, 11 May 2010 20:00:52 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124155#M8342 Anonymous 2010-05-11T20:00:52Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124156#M8343 I'm in Plymouth,mine's down too. Didn't even notice until I tried to make a phone call and couldn't. Won't allow me to text or ring out. Very frustrating this has happened a few times to me now and as I'm a student I have no means of ringing them to tell them about the problem. You can't seem to access the tool to check the network status either.<BR /><BR />Are they aware of that the problem is not just limited to Cheltenham? Tue, 11 May 2010 20:02:09 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124156#M8343 Anonymous 2010-05-11T20:02:09Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124157#M8344 Have tryed other O2 phones in the house and they work, just just seems to be mine <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Tue, 11 May 2010 20:03:34 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124157#M8344 Anonymous 2010-05-11T20:03:34Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124158#M8345 <BLOCKQUOTE><TABLE border="1"><TBODY><TR><TD>I just called them and got told their computers are down! (what ever company i call their computers are always down ........ lol)<BR />anyways she said the whole network has crashed and hopefully be back up tomorrow!<BR />thats just great!!! :robotmad:</TD></TR></TBODY></TABLE></BLOCKQUOTE><BR /><BR />I don't think the whole network is down?? Maybe just people on contract as my boyfriend is on O2 pay as you go and his is working fine, he's just emailed :robotindifferent: <BR /><BR />That's great use having no network until tomorrow, really useful having no phone :robotmad: Tue, 11 May 2010 20:04:44 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124158#M8345 Anonymous 2010-05-11T20:04:44Z https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124159#M8346 just spoke to customer service they have an outage across the country they are aware and working on it no further info about when it will come back though just hopfully tonight must be a massive problem for them you have to feel for their customer service reps tonight Tue, 11 May 2010 20:05:18 GMT https://community.o2.co.uk/t5/Discussions-Feedback/No-access-to-Network/m-p/124159#M8346 Anonymous 2010-05-11T20:05:18Z