topic Re: Has anyone actually recieved their iphone 7 yet? in Discussions & Feedback

Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:23:16 GMT

I'm seeing lots of noise from unhappy people who eithere are;t being told anything or hve been tld their phone is delayed. my ordr confirmation email was at 08.12 on 9th but my order is still in progress, with no tracking information, no texts or emails. I've spoken to Chat last night and they couldn;t have been any more non commital. "It may arrive, it may not" "I can't promise anything" "it'll be delivered by UK Mail but I don't have any tracking details".

So, out of interest..has anyone actually recieved their new phone yet? Anyone who didn;t get tracking details and who's order still just shows as "in progress"?

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:30:36 GMT

In the same boat, ordered mine a few minutes after it being available, nothing from o2 and order shows in progress. I appreciate its in high demand but i cant have been anywhere near the end of the queue.

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:37:41 GMT

Exact same situation here, keep being pointed to check out myo2 but no details and no updated.

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:38:41 GMT

got my one at 10am

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:41:44 GMT

Which model mate?

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:42:42 GMT

Did you get an email or text with tracking details or did you just hear nothing and it turned up?

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:44:12 GMT

My gfs iphone 7 rose gold 128gb is due to be delivered today from 12:10 - 14:10

Havn't had any email or update about my iphone 7+ 256 matte black yet so if it comes today hooray if not not end of the world....be annoying though lol

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:45:07 GMT

I wonder if the issue is with the Plus models only

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:45:40 GMT

I've heard people who have ordered the standard 7 have been getting dispatch emails but i've not heard of anyone getting a email who ordered the plus.

Not happy at all

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:49:53 GMT

Really, I just want to know if its actually safe to leacve the house today without fear of it turning up unexpected and me missing it! or tomorrow...or the next day etc etc

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:52:14 GMT

If I've paid early upgrade (£20) but my bill would've been due in 4 days, do I have right to cancel if it's not been delired yet? I find it very harsh that I've paid the £20 to get the 7+ only to not get it before my final bill would've been due anyway!

Anyone know?

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:52:24 GMT

I personally don't understand how Apple/02 can launch a new phone and it not be available.. Why not just put the date back until next month for launch.. Im not fussed about waiting I'd rather just know it's not coming than know nothing at all..

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 09:53:59 GMT

The final payment you'd of been paying anyway as part of your bill.. You aren't out of pocket you just aren't paying your handset charge and just paying your line rental

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 10:01:33 GMT

Online chat is still unavailable for me.....

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 10:05:54 GMT

So, I've juts called and to her Credit, the lady i spoke to was loveley. Really understanding

Howvere, she basically had to say "Sorry to eb so vague but we have no idea and in all honesty,.it could be upto 6 weeks."

I think thats a worst case scenario but really totally unacceptable. It still could arriev today but they just have no idea what he heck is going on.

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 10:20:25 GMT

i ordered my iphone 7 black 32gb at lunch time on the 9th and i have just had a text saying it is going to be delivered saturday by uk mail!

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 10:42:21 GMT

Update

Finally spoke to someone on live chat and there is no stock of the iphone 7 plus, so far i've not seen anyone get a dispatch email for the Plus so did O2 actually order any?

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 10:53:23 GMT

Just received an email saying that my order had been processed and is dispatched. They provided me with a DPD tracking number but DPD seem to have no record of the reference so its a little strange. Anyone else had that?

Re: Has anyone actually recieved their iphone 7 yet?

Cesca — Fri, 16 Sep 2016 10:59:51 GMT

The 7 Plus isn't available for 6 weeks mininum. It says this when you order it & they also told me this instore. The 7 gets delivered in the order it was ordered so if you ordered straight away then you'll get it before someone that ordered later.

I ordered the 7 on Tuesday & got a text from O2 last night saying that they haven't received it yet & that they will contact me again on Tuesday to update me.

People need to have a bit of patience, it's a brand new phone, what do you expect?!

Re: Has anyone actually recieved their iphone 7 yet?

Anonymous — Fri, 16 Sep 2016 11:06:52 GMT

I got told when i ordered my 7 plus on the phone that it would arrive on the 16th my friend has just had theirs delivered?

Id expect a company not to lie?