topic Re: Web Top up in Safari and IOS in Discussions & Feedback

Web Top up in Safari and IOS

Anonymous — Thu, 01 Sep 2016 13:06:53 GMT

There seems to be a compatibiulity problem with the latest Apple browsers and My O2. My O2 seems to think JavaScript is not enebaled evenb when it is.

Re: Web Top up in Safari and IOS

MI5 — Thu, 01 Sep 2016 13:10:37 GMT

One for you @Toby

Re: Web Top up in Safari and IOS

jonsie — Thu, 01 Sep 2016 14:13:12 GMT

Strange one indeed, let's hope an Apple user can help with this as I'm fairly confident o2 won't be able to.

Re: Web Top up in Safari and IOS

Toby — Thu, 01 Sep 2016 14:37:45 GMT

Hi @Anonymous,

Welcome to the community! Which iOS version are you using specifically? Also, which specific device?

I will make sure to share this info with the MyO2 team.

Re: Web Top up in Safari and IOS

Anonymous — Thu, 01 Sep 2016 14:41:35 GMT

Have you tried another browser? Try clearing cache, cookies & if you have a firewall installed then that might be blocking it

Re: Web Top up in Safari and IOS

Toby — Thu, 08 Sep 2016 10:37:00 GMT

Hi @Anonymous,

Welcome to the community! Sorry for not seeing this thread sooner.

Which exact iOS version and device was this on? We can then investigate.