topic Rootmetrics mobile survey in Discussions & Feedback

Rootmetrics mobile survey

gmarkj — Thu, 01 Sep 2016 14:16:22 GMT

Oh dear. Not good news - o2 comes last in survey of the big 4 networks.

Apologies for the source: http://www.dailymail.co.uk/money/bills/article-3768830/Best-worst-UK-s-Big-Four-mobile-network-providers.html

Re: Rootmetrics mobile survey

MI5 — Thu, 01 Sep 2016 14:37:05 GMT

No one on here is surprised by that and is why I also have an EE and Three sim.

Re: Rootmetrics mobile survey

Anonymous — Thu, 01 Sep 2016 14:44:07 GMT

Doesn't surprise me either. The signal in my area has gone from excellent to not satisfactory in the last few months even though reporting an obvious fault comes back as nothing wrong

Re: Rootmetrics mobile survey

Anonymous — Thu, 01 Sep 2016 14:51:52 GMT

no surprise here either.......i read it earlier!!

Re: Rootmetrics mobile survey

Beenherebefore — Thu, 01 Sep 2016 15:00:06 GMT

So is the advice I normally see on here correct then ?

Go with the network that gives the best coverage where you live and work.

O2 seem to be failing for most people in both those respects and yet they keep gaining customers !!

Re: Rootmetrics mobile survey

PhoneChanger — Thu, 01 Sep 2016 15:04:00 GMT

The advice on here is sound, go with the operator who provides you the best coverage and service you can get for a price that is right for you.

For me O2 has the better coverage in my area (certainly when indoors), its 4G and speed is good. Customer Service is also usually excellent with O2 when i've used it.

What works for some won't work for all.

Re: Rootmetrics mobile survey

jonsie — Thu, 01 Sep 2016 15:04:46 GMT

O2 need to sort things out and improve all round. It seems that they were too busy banking on the Three takeover to worry about anything else.

Re: Rootmetrics mobile survey

Beenherebefore — Thu, 01 Sep 2016 15:08:10 GMT

@jonsie wrote:

O2 need to sort things out and improve all round. It seems that they were too busy banking on the Three takeover to worry about anything else.

Correct.....they gave up, thinking "Three will be making changes and improvements so we don't need to bother."

Re: Rootmetrics mobile survey

Cleoriff — Thu, 01 Sep 2016 15:33:53 GMT

Each to their own. O2 is fine for me. I travel to various places in the UK with a group of friends who are with Vodafone and Three. I can get a signal and connection when they can't. ...

Re: Rootmetrics mobile survey

MI5 — Thu, 01 Sep 2016 15:47:33 GMT

They will also get a signal where you can't but the rootmetrics survey is about % coverage and O2 is falling behind the others.
To fall behind Voda is absolutely disgraceful!

Re: Rootmetrics mobile survey

Beenherebefore — Thu, 01 Sep 2016 16:10:53 GMT

The downhill started when O2 sold off broadband.....perhaps that may have been a condition of the Three deal.....Three didn't want a broadband product only the mobile network business.

Most other UK providers now have an all singing and dancing package to offer, TV, broadband, landline, mobile phone or at least 3 out of those 4.......all O2 have now is a mobile phone business.

Re: Rootmetrics mobile survey

jonsie — Thu, 01 Sep 2016 16:14:29 GMT

Those with no network or poor coverage will soon have their prayers answered though.

Re: Rootmetrics mobile survey

Anonymous — Thu, 01 Sep 2016 16:14:55 GMT

@Beenherebefore wrote:

The downhill started when O2 sold off broadband.....perhaps that may have been a condition of the Three deal.....Three didn't want a broadband product only the mobile network business.

Most other UK providers now have an all singing and dancing package to offer, TV, broadband, landline, mobile phone or at least 3 out of those 4.......all O2 have now is a mobile phone business.

Just look at Vodafones fibre broadband packages.....no BT line rental......awesome!

Re: Rootmetrics mobile survey

MI5 — Thu, 01 Sep 2016 16:15:06 GMT

Yup, and Voda have stolen a march with their no line rental broadband deals too.

Re: Rootmetrics mobile survey

Cairdeas — Thu, 01 Sep 2016 16:21:46 GMT

Must look into these broadband deals. I had 02 mobile.. And broadband, which they sold to Sky. Always amazes me that you're paying for a landline that you never use. X

Re: Rootmetrics mobile survey

MI5 — Thu, 01 Sep 2016 16:23:44 GMT

I've been looking at Voda for BB but I can only get 36mbps at the mo.
They do a 70+ speed so I'll wait until that reaches me - it's only £28 a month and includes a landline which you can have all inclusive calls for £6 a month if needed.

Re: Rootmetrics mobile survey

Cleoriff — Thu, 01 Sep 2016 16:27:46 GMT

@MI5 wrote:
They will also get a signal where you can't but the rootmetrics survey is about % coverage and O2 is falling behind the others.

it hasn't happened yet...but still many other places to try...

Re: Rootmetrics mobile survey

Anonymous — Thu, 01 Sep 2016 16:28:54 GMT

I currently pay £27.70 a month for 76MB broadband which includes line rental......however this is with TalkTalk and realistically only get 35MB download

Re: Rootmetrics mobile survey

MI5 — Thu, 01 Sep 2016 16:35:14 GMT

The 36mb deal from voda is £25 or £23 if already a voda customer, i think.....

Re: Rootmetrics mobile survey

Beenherebefore — Thu, 01 Sep 2016 16:52:05 GMT

@MI5 wrote:
The 36mb deal from voda is £25 or £23 if already a voda customer, i think.....

I'll check that out as I'm a Voda customer.....and I can get a 76Mb connection.....the CAB is 150m from me.

Although having been a Voda customer for around 20+ years, I was toying with a change to EE or 3