topic Call back in Discussions & Feedback

Call back

Speccy — Fri, 26 Aug 2016 20:59:40 GMT

Not an idea but can't find how to post in community. Always been happy with O2 but had a charge I didn't recognise no help when I rang a few days ago asked for a manager & was told none available but one would call within 24 hours. Still waiting! Customer service is not as good as it was!

Re: Call back

Anonymous — Fri, 26 Aug 2016 21:05:57 GMT

You are not likely to receive a call back even though you were informed that you would

Re: Call back

Cleoriff — Fri, 26 Aug 2016 21:12:22 GMT

Hi @Speccy

If you want to post in the Community you look for the section relevant (for instance Discussions and Feedback) You will see this

You click on New Message and this will open

You put the title in the subject box. Write your message and then press post. That will do the trick

Re: Call back

Cleoriff — Fri, 26 Aug 2016 21:11:49 GMT

Re the issue of O2 calling you back. This rarely happens. You will need to contact them again in the morning

8-8.30am http://www.o2.co.uk/contactus