topic Re: Request for PUK Code in Discussions & Feedback

Request for PUK Code

Anonymous — Fri, 26 Aug 2016 09:06:00 GMT

Hello and having decided to keep my mobile and move to GiffGaff yes that one, I made two attempts to get a working PUK code one of 30 mins and one of 17mins. Did I get a code yes did it work no so I have taken the transcripts and complained to your regulator many thanks for wasting my time [Removed] now swapped with new sim and new number

Re: Request for PUK Code

MI5 — Fri, 26 Aug 2016 09:03:45 GMT

I'd remove your number if o was you mate.

Re: Request for PUK Code

MI5 — Fri, 26 Aug 2016 09:04:44 GMT

Also which regulator and what do you expect them to do?
Did you follow complaints process first?

Re: Request for PUK Code

jonsie — Fri, 26 Aug 2016 09:07:23 GMT

If you asked for a puk then it wouldn't work. Ask for your pac and give it to giffgaff.. Simple.

Re: Request for PUK Code

Cleoriff — Fri, 26 Aug 2016 09:13:50 GMT

To be honest this is why I deleted my first post. I wasn't sure whether the OP wanted a PUK or a PAC....

(then thought I had made an error by asking that question....?)

Re: Request for PUK Code

MI5 — Fri, 26 Aug 2016 09:19:46 GMT

Either way it's sorted and the op was just letting us know.

Re: Request for PUK Code

jonsie — Fri, 26 Aug 2016 09:23:00 GMT

Letting o2 know, shame they would take pick up on it here.

Re: Request for PUK Code

MI5 — Fri, 26 Aug 2016 09:25:02 GMT

They would if the complaints process was followed correctly though.