topic Re: can't find my messages in Discussions & Feedback

can't find my messages

Anonymous — Fri, 29 Jul 2016 10:44:22 GMT

I've just had an automated message telling mythere is a message for me on MyO2 but I don't know where to find it on here.

The dreadfull website is one of the many issues causing me to cancel my data contract, I still have two other devices with O2 but they are now under serious review depending on how the other company performs.

Re: can't find my messages

jonsie — Fri, 29 Jul 2016 10:48:02 GMT

Was this a text or an email? Is it with regards to a query or complaint?

Re: can't find my messages

Cleoriff — Fri, 29 Jul 2016 11:11:24 GMT

Also importantly what was the number that generated the message? I have never had a message left for me in My O2.... I get messages via text to say I can add boltons or view my bill via My O2...but they always say why they are texting...

Re: can't find my messages

MI5 — Fri, 29 Jul 2016 11:14:08 GMT

New one on me too - I hope you didn't follow a link and try to log in?
If you did, I suggest you log in now on this link and change your password immediately!
http://www.o2.co.uk/myo2

Re: can't find my messages

jonsie — Fri, 29 Jul 2016 12:01:54 GMT

That's why I asked, in 20 years I've never had a message this way.

Re: can't find my messages

MI5 — Fri, 29 Jul 2016 13:24:23 GMT

There aren't any.
It's a scam I guess!

Re: can't find my messages

Cleoriff — Fri, 29 Jul 2016 13:34:40 GMT

Of course the op needs to come back but I did think this was a bit dramatic in the opening post....just because you can't find a message?

"The dreadfull website is one of the many issues causing me to cancel my data contract, I still have two other devices with O2 but they are now under serious review depending on how the other company performs"

Re: can't find my messages

MI5 — Sat, 30 Jul 2016 13:01:49 GMT

No doubt it'll be o2's fault they have been scammed too?

Re: can't find my messages

jonsie — Sat, 30 Jul 2016 13:18:11 GMT

But of course!