topic Re: Oneplus 2 not receiving 4G/LTE in Discussions & Feedback

Oneplus 2 not receiving 4G/LTE

Anonymous — Sat, 16 Jul 2016 15:22:00 GMT

Hello my oneplus 2 seems to be constantly stuck on H. I have checked the 4g coverage for my area and it seems strong.

Re: Oneplus 2 not receiving 4G/LTE

MI5 — Sat, 16 Jul 2016 15:36:58 GMT

Can your phone receive 4g on Band 20 which is the o2 4g band?

http://willmyphonework.net/

NB, o2 also uses Band 3 (1800) in some areas but not all.

Re: Oneplus 2 not receiving 4G/LTE

jonsie — Sat, 16 Jul 2016 15:35:41 GMT

Do you have a 4G sim and tariff?

Re: Oneplus 2 not receiving 4G/LTE

MI5 — Sat, 16 Jul 2016 15:39:24 GMT

Re: Oneplus 2 not receiving 4G/LTE

Anonymous — Sat, 16 Jul 2016 15:47:33 GMT

I have the ONE A2003 model which should receive 4g

Re: Oneplus 2 not receiving 4G/LTE

Anonymous — Sat, 16 Jul 2016 16:10:57 GMT

Re: Oneplus 2 not receiving 4G/LTE

MI5 — Sat, 16 Jul 2016 16:19:49 GMT

Yes, it should do so I suggest you call cs and ask them to enable 4g on your account.
Some users, esp if you have just changed tariff's, have it missed off.

Re: Oneplus 2 not receiving 4G/LTE

MI5 — Sat, 16 Jul 2016 16:20:17 GMT

Sorry, forgot contact us link http://www.o2.co.uk/contactus

Re: Oneplus 2 not receiving 4G/LTE

jonsie — Sat, 16 Jul 2016 16:36:26 GMT

If you have a 4G tariff (most are these days) then it certainly sounds as though it needs to be enabled on your account. You need to call preferably rather than use live chat.