topic Re: Email disaster -a warning in Discussions & Feedback

Email disaster -a warning

Anonymous — Tue, 10 May 2016 08:46:50 GMT

So, I decided to add email to a new phone. I entered the wrong password. This resulted in multiple incorrect login requests to the btyahoo email site as the phone attempts to update every few minutes. This led to a 'multiple log in attempt' warning message from bt, a denial of service and a request for password change. That worked for a while then it re-appeared, several times. After long a online chat to btyahoo I was assured it could be a temporary glitch but they would monitor the account. It still didn't work but now after 12 hours it does seem to be back to normal. So I would say, either get the password correct or don't bother with phone email.

Re: Email disaster -a warning

MI5 — Tue, 10 May 2016 08:52:47 GMT

Yes, agreed, always a good idea to use the correct details

Re: Email disaster -a warning

Cleoriff — Tue, 10 May 2016 08:54:05 GMT

I have two email accounts on my phone. One is BT Internet and the other is Gmail. I have changed my password twice with BT with no issues whatsoever....

However my change was my decision not because I had entered the wrong password. I suppose they do have to make sure the right person is accessing the email @Anonymous?

Re: Email disaster -a warning

Toby — Tue, 10 May 2016 09:03:32 GMT

Good tip @Anonymous and a warm to the welcome to the community!

Re: Email disaster -a warning

jonsie — Tue, 10 May 2016 10:59:21 GMT

Yes entering correct details always helps.

Re: Email disaster -a warning

Curr946 — Tue, 10 May 2016 18:28:09 GMT

In all fairness, phones shouldn't continue to try log in with incorrect info, as this does just compound the issue.