topic Re: O2 Mobile Coverage in Discussions & Feedback

O2 Mobile Coverage

Anonymous — Thu, 10 Mar 2016 11:41:03 GMT

The O2 coverage did improve about 4mths ago. However in the last 10 days something is amiss and the coverage has become worse. I have spoken to other O2 users who have similar feedback, hence I am giving some feedback, otherwise how will you know.

The area is approximately 8 miles SE of Oxford

Re: O2 Mobile Coverage

Cleoriff — Thu, 10 Mar 2016 11:55:57 GMT

Hi @Anonymous Check your network status here http://status.o2.co.uk/

Edited to add this guide...http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752#M59833

You can also download the Network app http://www.o2.co.uk/apps/my-network

All should let you know what's going on...

Re: O2 Mobile Coverage

MI5 — Thu, 10 Mar 2016 12:47:54 GMT

You need to report it through the status check page or the My Network app.
Unless one of the community heads sees this ( @Toby ) it will not be reported from here.

Re: O2 Mobile Coverage

Curr946 — Thu, 10 Mar 2016 12:54:12 GMT

Iirc can't you report a fault via that app

Re: O2 Mobile Coverage

MI5 — Thu, 10 Mar 2016 13:33:06 GMT

Yes, that's why I said "report" it through the app......

Re: O2 Mobile Coverage

Toby — Thu, 10 Mar 2016 15:57:17 GMT

Hi @Anonymous,

Has it improved today since you posted here? Welcome to the community!

Re: O2 Mobile Coverage

adamtemp64 — Thu, 10 Mar 2016 16:12:20 GMT

@Curr946 wrote:
Iirc can't you report a fault via that app

http://www.o2.co.uk/apps/my-network clearly states "Report issues with your service through the app in a simple way"

Re: O2 Mobile Coverage

Cleoriff — Thu, 10 Mar 2016 16:22:56 GMT

@adamtemp64 wrote:
@Curr946 wrote:
Iirc can't you report a fault via that app
http://www.o2.co.uk/apps/my-network clearly states "Report issues with your service through the app in a simple way"

Which is why I included the link. In fact I put every network link I could find

Re: O2 Mobile Coverage

jonsie — Thu, 10 Mar 2016 16:24:10 GMT

@adamtemp64 wrote:
@Curr946 wrote:
Iirc can't you report a fault via that app
http://www.o2.co.uk/apps/my-network clearly states "Report issues with your service through the app in a simple way"

And always has done so anyone with the app would know that or should know.

Re: O2 Mobile Coverage

adamtemp64 — Thu, 10 Mar 2016 16:35:37 GMT

Just spotted the "my network app" is not available on a windows phone only andriod or ios devices

Re: O2 Mobile Coverage

Cleoriff — Thu, 10 Mar 2016 16:57:45 GMT

@adamtemp64 wrote:
Just spotted the "my network app" is not available on a windows phone only andriod or ios devices

Good spot @adamtemp64