topic Re: My screen keeps freezing ie no pointed cursor ... in Discussions & Feedback

My screen keeps freezing ie no pointed cursor ...

Anonymous — Fri, 04 Mar 2016 08:39:57 GMT

... so I switch my laptop off at the on / off button ... & loose what I'd been typing

which must be one of the 1st things we were taught not to do when I did some word processing over 22 years ago

Any ideas ?

Re: My screen keeps freezing ie no pointed cursor ...

Cleoriff — Fri, 04 Mar 2016 08:54:42 GMT

Is this on the PC where you are in the process of upgrading to Windows 10 @Anonymous? I thought you were having some issues with that as it hadn't worked properly...??

Re: My screen keeps freezing ie no pointed cursor ...

Bambino — Fri, 04 Mar 2016 08:57:57 GMT

Your computer would not have shut down properly if you did that. You need to turn it back on and let it run the checkdisk, which it should do automatically. That sometimes clears possible faults.

Re: My screen keeps freezing ie no pointed cursor ...

viridis — Fri, 04 Mar 2016 08:58:26 GMT

That ^^
Needs the disk checking for errors

Re: My screen keeps freezing ie no pointed cursor ...

Cleoriff — Fri, 04 Mar 2016 09:03:22 GMT

Also you should decide once and for all whether you will continue with the Win 10 install or roll back to Win 7. Having a mixture of both will not be helping the functionality of your laptop I am sure..:smileywink:

Re: My screen keeps freezing ie no pointed cursor ...

Curr946 — Fri, 04 Mar 2016 09:16:09 GMT

So, you can set up word to save draft documents ever so often so of the worse happens, you have a backup

Re: My screen keeps freezing ie no pointed cursor ...

MI5 — Fri, 04 Mar 2016 09:23:38 GMT

It cannot possibly be running "a mix of both"

Re: My screen keeps freezing ie no pointed cursor ...

Cleoriff — Fri, 04 Mar 2016 09:26:32 GMT

@MI5 wrote:
It cannot possibly be running "a mix of both"

I am purely repeating Jane's words from another post she has made about Windows 10

Re: My screen keeps freezing ie no pointed cursor ...

MI5 — Fri, 04 Mar 2016 09:30:45 GMT

Makes no difference who said it - it ain't possible

Re: My screen keeps freezing ie no pointed cursor ...

Cleoriff — Fri, 04 Mar 2016 09:33:03 GMT

@MI5 wrote:
Makes no difference who said it - it ain't possible

Which is why it needs sorting surely ..if the 'op thinks it is' ?...

Re: My screen keeps freezing ie no pointed cursor ...

MI5 — Fri, 04 Mar 2016 09:38:58 GMT

I've asked the question.....

Re: My screen keeps freezing ie no pointed cursor ...

Anonymous — Fri, 04 Mar 2016 11:05:12 GMT

@MI5 etc I'm in a TIZZY ... just wanting to go forward with tech, yes I've made my decision to go with Windows 10 & I won't be changing back again = No Sir

I'm sorry, really sorry I seem to be in Jane The Pain mode ... there is a laptop centre in Skipton & the nice young man there has kinda run my laptop to de-frag is it ? ... so I'm thinking that maybe he could sort out some stuff that maybe I don't need on my laptop now

Sorry to get up your nose once more @MI5

Re: My screen keeps freezing ie no pointed cursor ...

Cleoriff — Fri, 04 Mar 2016 11:10:07 GMT

You aren't getting up anyones nose Jane.

If you don't ask the question.... how will you ever know the answer?

Re: My screen keeps freezing ie no pointed cursor ...

Anonymous — Fri, 04 Mar 2016 11:22:38 GMT

@viridis wrote:
That ^^
Needs the disk checking for errors

@viridis I'm quite incapable of doing anything like which you have mentioned ... scares the pants off me tbh ... that's why I mentioned friendly chap who runs a laptop centre in town, of course I'd pay, in cash mindst

Re: My screen keeps freezing ie no pointed cursor ...

viridis — Fri, 04 Mar 2016 11:24:32 GMT

It should do it automatically on the reboot after a forced shutdiwn

Re: My screen keeps freezing ie no pointed cursor ...

viridis — Fri, 04 Mar 2016 11:28:02 GMT

Wait!!
Jane can you confirm, the issue is that when typing, if you try to use the mouse, it does nothing for about 5 seconds.
Each time you write it's like the mouse freezes out?

If so I know exactly what's wrong.

Re: My screen keeps freezing ie no pointed cursor ...

viridis — Fri, 04 Mar 2016 11:31:50 GMT

It's the new mouse timeout timer.
Jane do exactly this and report back..

Search Mouse in the searchbox at the bottom of the screen;
Choose Mouse & touchpad settings from the results
Choose Additional mouse options
Click the ClickPad tab, then click Settings…
Click the Advanced tab
Set the Filter Activation Time slider all the way to 0.

Re: My screen keeps freezing ie no pointed cursor ...

Cleoriff — Fri, 04 Mar 2016 11:56:22 GMT

Why would that work @viridis. I have never had a problem like this...

Re: My screen keeps freezing ie no pointed cursor ...

viridis — Fri, 04 Mar 2016 11:57:11 GMT

It's a thing built into Windows 10, I had the problem too on install on my hp laptop.
Basically it stops the cursor moving whilst you are writing and prevents accidentally tapping on the touchpad and moving the cursor. Sound like a good idea but in reality is crap and annoying

Re: My screen keeps freezing ie no pointed cursor ...

Cleoriff — Fri, 04 Mar 2016 11:59:26 GMT

@viridis wrote:
It's a thing built into Windows 10, I had the problem too on install on my hp laptop.
Basically it stops the cursor moving whilst you are writing and prevents accidentally tapping on the touchpad and moving the cursor. Sound like a good idea but in reality is crap and annoying

Oh its a Win 10 problem? What a silly idea. (No wonder it's never happened to me on Win 7....)