topic Re: WiFi abroad..a query in Discussions & Feedback

WiFi abroad..a query

Cleoriff — Fri, 27 Nov 2015 18:19:33 GMT

You know I am a technophobe.... that goes without saying but I have had some major problems with the WiFi in my apartment since I arrived in Spain. Not with my mobile... but both laptops. Never had an issue before.

The Wifi company is a small one run by a well respected bloke in this area of Spain.....

So my question is this...

Is it possible for the company to 'power down' the connection if they see there has been no usage for a period of time.....

I will wait for any answer to this part of the question before I ask the next one....and tell you the status to date...

(I admit to technophobia but pride myself on being logical you see)

Re: WiFi abroad..a query

MI5 — Fri, 27 Nov 2015 18:22:36 GMT

Theoretically, yes, but makes no sense if the phone is connecting OK.

Re: WiFi abroad..a query

Cleoriff — Fri, 27 Nov 2015 18:35:34 GMT

Well the phone did connect ok..in fact half of my morning posts on here were done via that route...I know it may not make sense but I though this was possibly due to it being a smaller device...and I had used the phone numerous times here.

However, the laptop (which is the one I brought with me from UK yesterday) kept running slow and timing out and this was on every site I use. (bearing in mind in this apt last summer the wifi coped with 3 laptops, one tablet and 3 phones)

Which is why at first I thought it couldn't be the Wifi.....I had connection on the laptop with no error messages)

However I rebooted the router...and did forget network and other things and it seemed to work temporarily...

It was a temporary fix however.....until this afternoon.....

Re: WiFi abroad..a query

MI5 — Fri, 27 Nov 2015 18:41:28 GMT

Run a speedtest and see if it's an issue.

Re: WiFi abroad..a query

Cleoriff — Fri, 27 Nov 2015 18:55:29 GMT

It doesn't appear to be an issue now.....(I did say I would tell you the rest of the tale if anyone agreed powering down was possible...)

I rang the WiFi guy......

Me: Hey Vasco...is there a problem with my Wifi? Its running slow and disconnecting my laptop... getting sick of it now

Vasco: No how could you think that? Have you rebooted the router.??...

Me (Interrupting him) yes yes and yes...I have done all that.... I have full connection on laptop and no errors showing but it's still timing out I am going up town now and will try my laptop in the internet cafe.....( I wasn't going to do this at all...but wanted to spur him on)

Vasco No need for that I will be back in the office in a couple of hours...ring me again if you have problems...

Two hours later...guess what? Laptop is now running perfectly (fingers blumming crossed)

So you decide....

Re: WiFi abroad..a query

MI5 — Fri, 27 Nov 2015 18:58:50 GMT

Is he hosting the wifi ?

Re: WiFi abroad..a query

Cleoriff — Fri, 27 Nov 2015 19:19:04 GMT

@MI5 wrote:
Is he hosting the wifi ?

Dunno Rich...I know if you have any problems he can tell you what they are and correct them without coming out....Sometimes if he is installing in another apartment the Wifi may cut out and he can give you that reason. I don't know how these Wifi companies work here if honest. Whether they are franchises or what.

His office is 5 mins away from me so very convenient...and also highly recommended

Of course the other thing could be that this UK laptop has stopped having a hissy fit about connecting to another internet connection?.....

It just seems coincidental that it is working ok now after my phone call.....I was getting ready to launch it this morning...

Re: WiFi abroad..a query

MI5 — Fri, 27 Nov 2015 19:27:04 GMT

If he is hosting it he could be controlling the bandwidth and may have dropped yours down because you weren't there.

Re: WiFi abroad..a query

Cleoriff — Fri, 27 Nov 2015 19:52:46 GMT

@MI5 wrote:
If he is hosting it he could be controlling the bandwidth and may have dropped yours down because you weren't there.

Oh thank you...see I told you I wasn't technical but logically it was too coincidental to be anything else..

i.e. Not in the office now but give me a ring in a couple of hours if you are still having problems

Btw I move into another apartment on Monday ...same wifi run by the same bloke....oh dear Vasco...how confused will you be?

Re: WiFi abroad..a query

MI5 — Fri, 27 Nov 2015 19:54:02 GMT

Give him advanced notice that you're moving in.

Re: WiFi abroad..a query

Cleoriff — Fri, 27 Nov 2015 20:03:12 GMT

@MI5 wrote:
Give him advanced notice that you're moving in.

In my diary.....

Re: WiFi abroad..a query

Anonymous — Fri, 27 Nov 2015 22:29:37 GMT

Not wishing to 'tempt fate' @Cleoriff glad your WiFi is sorted

Re: WiFi abroad..a query

Cleoriff — Fri, 27 Nov 2015 23:09:00 GMT

@Anonymous wrote:
Not wishing to 'tempt fate' @Cleoriff glad your WiFi is sorted

You haven't tempted fate Jane...but after all my joy earlier it keeps disconnecting on the laptop again...Ah well on again...got to keep trying I suppose...

Re: WiFi abroad..a query

jonsie — Sat, 28 Nov 2015 10:32:04 GMT

I think you need to go and have strong words with Vasco or change provider. It's always mañana with the Spanish so maybe your wifi has a siesta too....

Re: WiFi abroad..a query

Cleoriff — Sat, 28 Nov 2015 11:28:23 GMT

No to be fair @jonsie he really does have a good reputation. None of this manana for him. If he is in the office you get an immediate fix (where possible) If I struggle (only once) he came to the apartment in 15 mins and made some adjustments to the Wifi box on the outside of the apartment

The bigger companies couldn't care less if honest. I am also sure some of it was down to the laptop having a hissy fit at the new WiFi address...