topic Re: problems with Webmail - 2 days now! in Discussions & Feedback

problems with Webmail - 2 days now!

Anonymous — Tue, 24 Nov 2015 13:56:19 GMT

Still unable to access my webmail, I reported it to someone yesterday and they said they would report it to tech people.

Re: problems with Webmail - 2 days now!

MI5 — Tue, 24 Nov 2015 13:58:11 GMT

4 pages of discussion here http://community.o2.co.uk/t5/Discussions-Feedback/Webmail-not-working/m-p/929208#U929208

Re: problems with Webmail - 2 days now!

jonsie — Tue, 24 Nov 2015 14:10:17 GMT

I'm guessing we are going to get a lot of these threads now....

Re: problems with Webmail - 2 days now!

viridis — Tue, 24 Nov 2015 14:12:49 GMT

Must be switch off day......again

Re: problems with Webmail - 2 days now!

jonsie — Tue, 24 Nov 2015 14:18:47 GMT

Deja vue innit...

Re: problems with Webmail - 2 days now!

MI5 — Tue, 24 Nov 2015 14:26:35 GMT

Another block gets turned off every 6 months or so - can't be many left now.

Re: problems with Webmail - 2 days now!

Anonymous — Tue, 24 Nov 2015 15:13:47 GMT

yea my webmail been down for 2 days,iv got some important documents that i need to access.

Re: problems with Webmail - 2 days now!

Anonymous — Tue, 24 Nov 2015 15:17:46 GMT

luckily for me my emails are also on my laptop within Microsoft office. I wanted to access the webmail to forward emails. I am still getting some emails to my phone and outlook but have no way of getting into webmail to forward my address.

Re: problems with Webmail - 2 days now!

Cleoriff — Tue, 24 Nov 2015 15:21:44 GMT

It 'may' come back on.......if it does don't delay...transfer everything over to another email provider asap...

Re: problems with Webmail - 2 days now!

MI5 — Tue, 24 Nov 2015 15:26:11 GMT

In all likelihood you could probably pull o2 emails in through outlook or gmail for the time being.
Problem will be retrieving any that are just saved on webmail previously.

Re: problems with Webmail - 2 days now!

jonsie — Tue, 24 Nov 2015 15:26:51 GMT

With Sky and O2 passing the buck, it's a vicious circle.....the customer suffers whilst the people who could give access sit back without a care.

Re: problems with Webmail - 2 days now!

Anonymous — Tue, 24 Nov 2015 16:52:46 GMT

same here webmail down and promised it would be fixed by this evening 😞 O2 you need to contact us and say why! We are paying you for a service and if you value our custom please get back in touch

Re: problems with Webmail - 2 days now!

Anonymous — Tue, 24 Nov 2015 17:19:08 GMT

Same here. Complete disregard for the customer.

Re: problems with Webmail - 2 days now!

MI5 — Tue, 24 Nov 2015 17:23:58 GMT

Webmail was free so no one was paying for anything.
It's also finished, gone, kaput!

Re: problems with Webmail - 2 days now!

blissgirl — Tue, 24 Nov 2015 17:24:57 GMT

So why is the webmail icon still on my o2? if it's been shut down

Re: problems with Webmail - 2 days now!

Anonymous — Tue, 24 Nov 2015 17:25:31 GMT

Hello .

monday 23rd november all day and today 24th no access,

contacted Sky, not helpful.

they say o2 was switched off 2 years ago.

but they emailed me today to confirm changed monthly debit

O2 webmail account came on for 15-20minutes around 11.00 am (very slow)

,then gone again

Re: problems with Webmail - 2 days now!

MI5 — Tue, 24 Nov 2015 17:25:53 GMT

Still on mine but it don't do anything.

Re: problems with Webmail -

Anonymous — Tue, 24 Nov 2015 17:46:43 GMT

unable to access my email for the last 2 days, is this because you want me to change to sky network

@Anonymous wrote:
Still unable to access my webmail, I reported it to someone yesterday and they said they would report it to tech people.

Re: problems with Webmail -

MI5 — Tue, 24 Nov 2015 17:49:42 GMT

No its because it was phased out 2 years ago.

Re: problems with Webmail -

Bambino — Tue, 24 Nov 2015 19:53:10 GMT

Do people ever take the time to read what's been previously posted?