topic Re: Falmouth store in Discussions & Feedback

Falmouth store

Anonymous — Sun, 22 Nov 2015 19:02:47 GMT

I would just like to say thank you to all the lovely staff in the Falmouth branch. During a visit to the town on Thursday 19th/Friday 20th Nov we received the best customer service ever in any store we've been to - on any network! The staff were helpful and friendly, able to answer any questions or subsequent problems that arose. A true credit to your company. A shame there are not more teams like this in all your branches. Rachel and Julian, from Kent.

Re: Falmouth store

blissgirl — Sun, 22 Nov 2015 19:12:12 GMT

@Anonymous nice to hear that makes a change from the bad posts we get on here

Re: Falmouth store

MI5 — Sun, 22 Nov 2015 19:17:50 GMT

Re: Falmouth store

Cleoriff — Sun, 22 Nov 2015 19:19:18 GMT

Thanks for your post @Anonymous Good to hear positive news about O2 customer services. I am sure our community manager @Toby will feed this back for you...:smileywink:

Re: Falmouth store

Toby — Mon, 23 Nov 2015 09:47:26 GMT

Hi @Anonymous,

Thanks for letting us know about this and welcome! I'll make sure your kind words are passed on

Re: Falmouth store

Anonymous — Tue, 24 Nov 2015 10:54:58 GMT

Lovely to see your positive comments @Anonymous we'll make sure to pass them on.