https://community.o2.co.uk/t5/Discussions-Feedback/Complaint/m-p/926184#M74799 <P>Online chat and repair arrangements are proving to be a complete waste of (hours) of my time and are unable to get any further than agreeing to do a repair. Could someone please inform as to how the complaints process works and how I complain.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Cjeers</P><P>a very frustrated PD</P> Mon, 09 Nov 2015 19:54:09 GMT Anonymous 2015-11-09T19:54:09Z https://community.o2.co.uk/t5/Discussions-Feedback/Complaint/m-p/926184#M74799 <P>Online chat and repair arrangements are proving to be a complete waste of (hours) of my time and are unable to get any further than agreeing to do a repair. Could someone please inform as to how the complaints process works and how I complain.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Cjeers</P><P>a very frustrated PD</P> Mon, 09 Nov 2015 19:54:09 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Complaint/m-p/926184#M74799 Anonymous 2015-11-09T19:54:09Z https://community.o2.co.uk/t5/Discussions-Feedback/Complaint/m-p/926186#M74800 <P>Hi @Anonymous</P><P>Have a look here at this link <A href="http://www.o2.co.uk/how-to-complain" target="_self">http://www.o2.co.uk/how-to-complain</A></P> Mon, 09 Nov 2015 19:59:19 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Complaint/m-p/926186#M74800 Cleoriff 2015-11-09T19:59:19Z https://community.o2.co.uk/t5/Discussions-Feedback/Complaint/m-p/926187#M74801 What is the problem you are having? Mon, 09 Nov 2015 20:18:12 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Complaint/m-p/926187#M74801 MI5 2015-11-09T20:18:12Z https://community.o2.co.uk/t5/Discussions-Feedback/Complaint/m-p/926197#M74808 <P>Do not use o2 repairs as they do not have a good reputation, go to your phones manufacturers for a repair&nbsp;</P> Mon, 09 Nov 2015 21:50:36 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Complaint/m-p/926197#M74808 Anonymous 2015-11-09T21:50:36Z