topic CONTRACT UPGRADES in Discussions & Feedback

CONTRACT UPGRADES

Anonymous — Mon, 09 Nov 2015 17:46:09 GMT

Hi,

Looking to upgrade early but I find so many better O2 deals onsites like moneysupermarket.com.

Why can't I access these deals even tho I am with o2?

Also the Experis z5 Gold is available on the site for O2 but not internally on the upgrade options.

Please help

Re: CONTRACT UPGRADES

Anonymous — Mon, 09 Nov 2015 17:48:32 GMT

http://www.moneysupermarket.com/mobile-phones/deal/?id=90591672207

This one........amazing deal......whyyyyyyyyyy cant i get this!!!???

Re: CONTRACT UPGRADES

MI5 — Mon, 09 Nov 2015 17:50:15 GMT

Because it's not directly with o2.
If you want refresh you have to go through o2, if not, shop around for the best deal.

Re: CONTRACT UPGRADES

viridis — Mon, 09 Nov 2015 18:53:07 GMT

You think that's bad, on CPW right now, the Xperia Z5 premium is cheaper on O2 than the Z5. ... go figure..
You might be wise to call the Retentions team and see what they can do to assist you.

Re: CONTRACT UPGRADES

viridis — Mon, 09 Nov 2015 18:57:25 GMT

Just incase anyone is interested in the stupidly priced premium....

Re: CONTRACT UPGRADES

MI5 — Mon, 09 Nov 2015 19:03:43 GMT

That's cheap !

Re: CONTRACT UPGRADES

viridis — Mon, 09 Nov 2015 19:06:13 GMT

Very cheap....
it's "supposed" to be in the 49 quid range

Re: CONTRACT UPGRADES

Anonymous — Mon, 09 Nov 2015 21:49:11 GMT

There will be a hidden catch somewhere innit

Re: CONTRACT UPGRADES

viridis — Mon, 09 Nov 2015 22:00:53 GMT

Not looking at it,
All seems in order anyway so not sure how they've done it.

Re: CONTRACT UPGRADES

Anonymous — Mon, 09 Nov 2015 22:07:41 GMT

CPW subsidy at it again?

Re: CONTRACT UPGRADES

viridis — Mon, 09 Nov 2015 22:51:53 GMT

I imagine so, just very odd it's cheaper than the standard z5, maybe Sony putting in the pot too.?

Re: CONTRACT UPGRADES

MI5 — Tue, 10 Nov 2015 08:42:02 GMT

Surprisingly there is only £50 difference in the sim free prices too......

Re: CONTRACT UPGRADES

Anonymous — Tue, 10 Nov 2015 08:48:50 GMT

We all know its cheaper to buy through CPW or buymobiles etc however purchasing through the network directly does have some of advantages....very often though if you speak to retentions team, they will get match or get very close to the offer.

Re: CONTRACT UPGRADES

Cleoriff — Tue, 10 Nov 2015 08:53:39 GMT

@MI5 wrote:
Surprisingly there is only £50 difference in the sim free prices too......

Yes I saw that. My fingers were itching to buy (for one of my sons) ..then I thought it would be wasted on him.......so went for a brand new Z3 instead from another supplier.....

Re: CONTRACT UPGRADES

viridis — Tue, 10 Nov 2015 09:34:25 GMT

Good choice, good prices on Z3 atm ...

Re: CONTRACT UPGRADES

Cleoriff — Tue, 10 Nov 2015 09:36:36 GMT

@viridis wrote:
Good choice, good prices on Z3 atm ...

Yes. Thanks for the advice on that @viridis. Should be here tomorrow.

Re: CONTRACT UPGRADES

MI5 — Tue, 10 Nov 2015 09:51:19 GMT

It's difficult to justify the Z5 prices at the moment compared to the Z3 tbh.