topic Upgrade question, do o2 price match?? in Discussions & Feedback

Upgrade question, do o2 price match??

Anonymous — Fri, 06 Nov 2015 20:47:46 GMT

Just wondering, as I cant get through to anyone, if anyone knows if o2 do a price match?? Im due an upgrade at the end of the month and my son has just got a fabulous deal on another site which id also like but ive been with o2 for a long time so kinda feel obligated to stay iykwim! The other deal is at least £15 cheaper a month

Re: Upgrade question, do o2 price match??

MI5 — Fri, 06 Nov 2015 20:54:14 GMT

You shouldn't feel any obligation to stay with anyone at all.
A good signal should be your first priority above anything else.
As far a price matching is concerned, the short answer is no, but, you may get a retention deal if you call cs on 202 and tell them you are thinking of leaving.

Re: Upgrade question, do o2 price match??

Bambino — Fri, 06 Nov 2015 21:57:37 GMT

Just remember that if you go for a deal on another site you won't be able to get a Refresh contract, which normally means you would be signing up for 24 months with no way to upgrade before.

Re: Upgrade question, do o2 price match??

jonsie — Sat, 07 Nov 2015 16:37:15 GMT

Loyalty means nothing these days. It's a competitive utility as is gas, electric, banking etc. Shop around and go for the best deal but above all else, signal and coverage is the priority....

Re: Upgrade question, do o2 price match??

Anonymous — Sun, 14 Feb 2016 17:27:28 GMT

I have a similar situation, the galaxy note 4 is 27.50 with 80 upfront yet online I found

FREEHandset

Unlimited mins
1GB data
Unlimited texts

Only

£21.77

Per month / 24 months

BUY NOW

Standard cost £27.50 p/m.
Save over £137 cashback by redemption

THIS DEAL IS ACTUALLY ON THE O2 NETWORK EXPLAIN THAT ONE.

Re: Upgrade question, do o2 price match??

MI5 — Sun, 14 Feb 2016 17:34:11 GMT

There is nothing to explain.
3rd parties can sell at a loss and/or offset commission that they get paid by networks.
You won't get refresh from a 3rd party and you can't use open or friends and family discount unless bought from o2 directly, so do the math and if it's cheaper and suits you, go for it.

Re: Upgrade question, do o2 price match??

jonsie — Sun, 14 Feb 2016 17:53:34 GMT

^^^ what he said.....