topic Re: iPhone 6 sim won't activate in Discussions & Feedback

iPhone 6 sim won't activate

Anonymous — Mon, 02 Nov 2015 07:19:10 GMT

I can't get my iPhone 6 to activate.
Can use on wifi but no service.
Old phone still has the network.
Help!

Cleoriff — Mon, 02 Nov 2015 07:41:36 GMT

Hi @Anonymous Welcome to the forum.

It looks as if you need to swap your sim. http://swapmysim.o2.co.uk/

If your old phone is still registered on the network then that's probably the reason the new one isn't working...

MI5 — Mon, 02 Nov 2015 08:32:13 GMT

Put sim in off old phone?
If the wrong size do the sim swap as above or call into a local store for them to do it for you.

Anonymous — Mon, 02 Nov 2015 11:29:25 GMT

Hi @Anonymous try the advice above and let us know how you get on