topic arrears in Discussions & Feedback

arrears

Anonymous — Sun, 01 Nov 2015 11:28:46 GMT

i have 200 pounds bill to pay but i can aford this big bill i can too flexivel payments until clear my account please

Re: arrears

Cleoriff — Sun, 01 Nov 2015 11:42:04 GMT

Hi @Anonymous

You aren't talking to customer services here. This is a community forum. If you have problems with your account you need to contact CS http://www.o2.co.uk/contactus

Please try to phone to speak to someone

For the future I would suggest you set up a direct debit to pay your bill. It saves getting into arrears

Other ways to pay here http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/td-p/874982

Re: arrears

OFF — Sun, 01 Nov 2015 15:12:01 GMT

Text messages and emails along with telephone calls is getting on my wick and for this reason im off. 02 is probably the most intrusive company ever they text you 5 days before your bill is due to let you know. Well im off i have told them on many occassions STOP sending me text messages but they still keep coming. The only way to get shut is SACK them off this company is the worst i have ever dealt with END OF.

Re: arrears

Cleoriff — Sun, 01 Nov 2015 12:11:18 GMT

@OFF wrote:
Text messages and emails along with telephone calls is getting on my wick and for this reason im off. 02 is probably the most intrusive company ever they text you 5 days before your bill is due to let you know. Well im f**cking off i have told them on many occassions STOP sending me text messages but they still keep coming. The only way to get shut is SACK them off this company is the worst i have ever dealt with END OF.

Firstly I am a customer with O2....I have one text per month from them. This is only to tell me my bill is available to view. I wonder why this is? Probably because I have a direct debit set up and there is always enough money in my bank to cover my bill. I have never missed a payment. I make no apologies for sounding arrogant......but I never take on anything I am unable to pay for. You can swear as much as you like but if you conduct business professionally you would never have cause for complaint. End Of

Re: arrears

MI5 — Sun, 01 Nov 2015 13:05:58 GMT

@OFF wrote:
Text messages and emails along with telephone calls is getting on my wick and for this reason im off. 02 is probably the most intrusive company ever they text you 5 days before your bill is due to let you know. Well im f**cking off i have told them on many occassions STOP sending me text messages but they still keep coming. The only way to get shut is SACK them off this company is the worst i have ever dealt with END OF.

Re: arrears

jonsie — Sun, 01 Nov 2015 17:05:47 GMT

Tou need to call customer service and arrange a payment plan. You default, o2 pass your debt to a collection agency and say goodbye to your credit score for 6 years and any chance of a contract, mortgage or loan from the world and his son.