https://community.o2.co.uk/t5/Discussions-Feedback/O2-BIG-BUNDLE/m-p/922217#M73799 <P>@Anonymous Just for your information you aren't speaking to customer services here. This is a community forum and we are all customers like yourself. We have no access to your account. As advised please ring 4445 and ask them....</P> Wed, 21 Oct 2015 20:47:50 GMT Cleoriff 2015-10-21T20:47:50Z https://community.o2.co.uk/t5/Discussions-Feedback/O2-BIG-BUNDLE/m-p/922210#M73797 <P>When my phone broke i was chargered for a big bundle sim as well as the new phone which i was really annoyed about in the first place because we have 5 contracts with O2 why are you tknig more money from us, then when we have tried to use this new sim which says its a big bundle 10 SIM which i was already charged for, that it has no credit, we where going to use this sim for my brother whilst he is on a accomodation school trip./!!!!!!!!!!!!!!!!!!!11</P><P>WHY ISNT IT WORKING? I HAVE BEEN CHARGED FOR IT AND IT DOESNT WORK!</P> Wed, 21 Oct 2015 20:27:58 GMT https://community.o2.co.uk/t5/Discussions-Feedback/O2-BIG-BUNDLE/m-p/922210#M73797 Anonymous 2015-10-21T20:27:58Z https://community.o2.co.uk/t5/Discussions-Feedback/O2-BIG-BUNDLE/m-p/922214#M73798 The credit is exchanged for allowances so you should have calls texts and data for your tenner.<BR />If not call 4445 to speak to cs and find out why. Wed, 21 Oct 2015 20:32:18 GMT https://community.o2.co.uk/t5/Discussions-Feedback/O2-BIG-BUNDLE/m-p/922214#M73798 MI5 2015-10-21T20:32:18Z https://community.o2.co.uk/t5/Discussions-Feedback/O2-BIG-BUNDLE/m-p/922217#M73799 <P>@Anonymous Just for your information you aren't speaking to customer services here. This is a community forum and we are all customers like yourself. We have no access to your account. As advised please ring 4445 and ask them....</P> Wed, 21 Oct 2015 20:47:50 GMT https://community.o2.co.uk/t5/Discussions-Feedback/O2-BIG-BUNDLE/m-p/922217#M73799 Cleoriff 2015-10-21T20:47:50Z