topic Re: O2 Refusing to give me my money in Discussions & Feedback

O2 Refusing to give me my money

Anonymous — Tue, 13 Oct 2015 18:10:56 GMT

Any one else had this problem ?

I have been waiting since 2nd week of August for )2 to pay back my £184 taht they owe me..they have lied and lied sying it will be in my bank.I had one manager mid September telling me "I promise it will be in your bank by September 30th "..Nothing there.. They are making a complete fool of me..very unproffessional..the call handlers are very sympathetic but he managers havebeen hopless and have lied...i have complained to the financial ombudsman......any other tips ?

Re: O2 Refusing to give me my money

MI5 — Tue, 13 Oct 2015 18:17:06 GMT

Have you filled out the form?
It's always worked for me
https://www.o2.co.uk/apps/help/help?qid=1&q1=34

Re: O2 Refusing to give me my money

jonsie — Tue, 13 Oct 2015 18:21:41 GMT

http://www.o2.co.uk/how-to-complain

Also Google CEO O2 and send Mr Dunne an email...include a contact number!

Re: O2 Refusing to give me my money

Anonymous — Tue, 13 Oct 2015 18:48:15 GMT

thank you