topic Re: Galaxy S6 Edge Plus home button loose. in Discussions & Feedback

Galaxy S6 Edge Plus home button loose.

Anonymous — Sat, 12 Sep 2015 16:19:20 GMT

Im almost due an upgrade,so I went into my local 02 shop today. I'm interested in the S6 Edge plus, but the phone on show had a loose home button. It felt like it could fall out. So I Googled it and there is a fault it seems. The S6, S6 edge and the plus are having problems with the home button not working or being loose. Have any of you had the problem? I'm bothered about having one now. I've got an LG G2 and will probably waait for the G4 pro now.

Re: Galaxy S6 Edge Plus home button loose.

Cleoriff — Sat, 12 Sep 2015 16:22:48 GMT

One of our members @viridis has the S6 Edge and has had no problems at all...He may be online to offer further advice

Re: Galaxy S6 Edge Plus home button loose.

MI5 — Sat, 12 Sep 2015 16:24:34 GMT

If you take care of your phone it will be fine.
If you abuse them they can fail - same with any phone by any manufacturer.

Re: Galaxy S6 Edge Plus home button loose.

viridis — Sat, 12 Sep 2015 16:38:56 GMT

Not a problem here, or on the wife's, or on my first.
Internet scaremongering

Re: Galaxy S6 Edge Plus home button loose.

viridis — Sat, 12 Sep 2015 16:39:35 GMT

Store button, pressed repeatedly all day every day

Re: Galaxy S6 Edge Plus home button loose.

MI5 — Sat, 12 Sep 2015 16:40:23 GMT

Yeah, prob been pressed a million times already and abused too.

Re: Galaxy S6 Edge Plus home button loose.

Bambino — Sat, 12 Sep 2015 16:41:56 GMT

Why would you expect a demo phone in a shop that's probably been abused by hundreds of people to be in good working order?

Re: Galaxy S6 Edge Plus home button loose.

Anonymous — Sat, 12 Sep 2015 19:13:51 GMT

@Bambino wrote:
Why would you expect a demo phone in a shop that's probably been abused by hundreds of people to be in good working order?

The new handset that the store hands to you will have no problems

Re: Galaxy S6 Edge Plus home button loose.

Anonymous — Sun, 13 Sep 2015 11:47:51 GMT

Do a Google search and you'll see that there is a problem. The phone has only been released a month. So a shop model should work ok.

Re: Galaxy S6 Edge Plus home button loose.

MI5 — Sun, 13 Sep 2015 11:53:57 GMT

If you are that worried, don't buy it.
I know lots of people with an S6 or Edge and they've not had any problems at all, but no one is forcing you to buy.
You also get a 2 year warranty if anything should go wrong.

Re: Galaxy S6 Edge Plus home button loose.

Cleoriff — Sun, 13 Sep 2015 11:58:59 GMT

Also...it was pointed out the phone you were trying was the shop demo model. Knowing the high interest in this phone I am not surprised the button was 'loose'...

Edited to add...you came on to ask advice of others who have the phone and that was given. It really is your choice whether you want the phone or not...

Re: Galaxy S6 Edge Plus home button loose.

viridis — Sun, 13 Sep 2015 12:37:39 GMT

I have had 3.
I know 6 others with the s6/edge
I know 3 with the plus.
Not one button issue.

10 million units sold with 50 or so online cases is a very very low failure rate.
It could never be quoted as "the s6/edge/edge + has a problem with the button"
As I said, I don't know anyone with an issue myself

SOME units have a problem, but they are in the extreme minority and no p

Re: Galaxy S6 Edge Plus home button loose.

Anonymous — Sun, 13 Sep 2015 13:20:41 GMT

I didn't know that about the warranty. I'll look at it more.