topic Re: 02 Phone usage in Spain in Discussions & Feedback

02 Phone usage in Spain

Anonymous — Wed, 09 Sep 2015 11:23:40 GMT

Hi,

My daughter is studying in Spain for a year and has a 02 phone contract for the UK. Is it possible to suspend the contract? Or change the usage over as it is quite expensive to use this service in Spain?

Any ideas are welcome.

Thanks

Re: 02 Phone usage in Spain

MI5 — Wed, 09 Sep 2015 11:28:08 GMT

If still in contract your only option is to pay off the contract (or device if on refresh) and switch to a PAYG account to keep the number active.
You will still need to make a call every 6 months though.

Re: 02 Phone usage in Spain

Cleoriff — Wed, 09 Sep 2015 11:42:53 GMT

To be honest @Anonymous if the phone is unlocked, your daughter would be better getting a local Spanish sim and using one of their networks. Much much cheaper....

(If the phone is not unlocked then my advice would be to buy a cheap phone over there with a spanish sim)

My friends who live in Spain and travel to the UK often have two phones on the go....they save a lot of money that way

Re: 02 Phone usage in Spain

MI5 — Wed, 09 Sep 2015 11:44:07 GMT

Or just get her phone unlocked if needed
http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294

Re: 02 Phone usage in Spain

jonsie — Wed, 09 Sep 2015 11:46:57 GMT

She will be able to use her allowances in Spain by using TuGo over wifi.

Re: 02 Phone usage in Spain

Anonymous — Wed, 09 Sep 2015 12:00:38 GMT

Thank you for the advice. I think this maybe the only option.

Re: 02 Phone usage in Spain

Anonymous — Wed, 09 Sep 2015 12:01:35 GMT

Thank you for the update. Are phones still locked to networks? Or is this just older models?

Re: 02 Phone usage in Spain

Anonymous — Wed, 09 Sep 2015 12:02:23 GMT

Thank you I will look at that as an option.

Re: 02 Phone usage in Spain

MI5 — Wed, 09 Sep 2015 12:02:26 GMT

All O2 phones are usually locked at the moment although this may change in the future.

Re: 02 Phone usage in Spain

Anonymous — Wed, 09 Sep 2015 12:03:14 GMT

Thank you, I think this is the main problem the roaming charges. Will try this out.

Re: 02 Phone usage in Spain

Anonymous — Wed, 09 Sep 2015 12:05:24 GMT

Ok my phone from 02 wasn't locked but I bought this from Carphone Warehouse rather than direct from 02. We will get another sim card and give it a try. Thank you.

Re: 02 Phone usage in Spain

MI5 — Wed, 09 Sep 2015 12:15:00 GMT

Carphone Warehouse phones are always unlocked (except iPhones).

Re: 02 Phone usage in Spain

Anonymous — Wed, 09 Sep 2015 12:28:24 GMT

Thank you worth knowing. My phone was a Samsung so that makes sense.

Re: 02 Phone usage in Spain

jonsie — Wed, 09 Sep 2015 15:15:51 GMT

O2 now lock all their supplied phones. A few years back only P&G were locked. There is no need to lock a contract phone, people are committed to a 2 year contract unless they pay off the device. Having paid off the phone then it's theirs and O2 have to legally unlock it. I'm hoping this changes when Three take over.