topic Re: how do i talk online to an advisor? in Discussions & Feedback

how do i talk online to an advisor?

Anonymous — Sun, 05 Sep 2010 10:31:25 GMT

I spoke online yesterday to an O2 advisor, it just popped up on the screen, then my internet went down and I lost the conversation. I tried to search where I could talk to another advisor online and cannot find it anywhere! Does anyone know what I have to click on to be able to talk to an advisor?

how do i talk online to an advisor?

jonsie — Sun, 05 Sep 2010 10:51:23 GMT

There is no link. You just have to browse in the shop and when an adviser is available the pop up box appears.In fact, I have just been looking at my bill in 'my o2' and got the pop-up box...and it's Sunday :mansurprised:

Re: how do i talk online to an advisor?

Anonymous — Wed, 01 Jul 2015 21:06:49 GMT

hi there

Re: how do i talk online to an advisor?

perksie — Thu, 02 Jul 2015 14:04:51 GMT

@Anonymous wrote:
hi there

Hello

Did you need help?

Re: how do i talk online to an advisor?

Anonymous — Thu, 02 Jul 2015 14:16:00 GMT

Yes.Seems my sim is locked. Cannot make calls or send text

Re: how do i talk online to an advisor?

perksie — Thu, 02 Jul 2015 14:21:41 GMT

Probably due to an unpaid bill, see "Contact us" at the foot of the page for how to get in touch.

You are best to call and explain the situation.