topic Re: 30 % discount on line rental for NHS in Discussions & Feedback

30 % discount on line rental for NHS

christchurchroy — Fri, 26 Jun 2015 11:09:53 GMT

total confused with this 02 says send text then go to 02 shop, and they can,t help do you just have to seat and Waite.

Re: 30 % discount on line rental for NHS

MI5 — Fri, 26 Jun 2015 11:12:56 GMT

Help thread here http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes/m-p/834442#U834442
What problems are you having?

Re: 30 % discount on line rental for NHS

jonsie — Fri, 26 Jun 2015 11:14:50 GMT

You can just text the code as long as you took out the contract online or instore and it's within the first month.

text OPEN followed by your open code, mobile number, name and postcode to 2020

Re: 30 % discount on line rental for NHS

christchurchroy — Sat, 27 Jun 2015 09:15:00 GMT

Thanks it seems to have gone through this time,just see if i get it.

Re: 30 % discount on line rental for NHS

Cleoriff — Sat, 27 Jun 2015 09:57:49 GMT

@christchurchroy wrote:
Thanks it seems to have gone through this time,just see if i get it.

Good to hear.... Some parts of O2 website have been 'glitching and twitching' over the past few days, it probably took a little longer to go through...

Re: 30 % discount on line rental for NHS

jonsie — Sat, 27 Jun 2015 15:29:57 GMT

If you meet the criteria it will go through no problem.

Re: 30 % discount on line rental for NHS

Anonymous — Sun, 15 Nov 2015 23:27:04 GMT

Hello
Ive changed network to 02 but keep my number. I wanted to avail of 30% discount in airtime as a NHS staff member. I have attempted twice using the instructions from staff at 02store to apply for 30% discount as a NHS staff member but on both occassions i got the same response that 02 cannot approve 30%discount as the system does not recognise my number as 02 number. I did transfer from EE to 02 using a pac code. My number works fine through 02. Any suggestions to get the discount approved?

Re: 30 % discount on line rental for NHS

jonsie — Mon, 16 Nov 2015 05:13:59 GMT

It can take 2-3 days for a number to register as an o2 number on the system after porting. Try calling customer service or attempt again in a couple of days. You have 30 days to get the code applied.

Re: 30 % discount on line rental for NHS

MI5 — Mon, 16 Nov 2015 09:37:59 GMT

Try after a week or so for your number to update (you have 28 days to complete the claim).
Also make sure you are following the process detailed here http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes/m-p/834442#U834442