topic Re: signal NR33 in Discussions & Feedback

signal NR33

Anonymous — Tue, 02 Jun 2015 07:12:58 GMT

2 phones on (n)O2. One is dual sim (voda - working fine) O2 dreadful for 2 weeks, low/no signal and dropping out mid-call. Phoned them up - dishonest response. Still no better. Got my PAC code. I'm off.

Re: signal NR33

Bambino — Tue, 02 Jun 2015 08:24:37 GMT

And....?

Live results for NR33

Sorry we're currently working on a phone mast in this area
You might experience problems making calls, using the internet, or sending/receiving emails.
Updated 09:00 (refreshed hourly). Recent faults might not show yet.

Register for an update when this issue is resolved.

Normal coverage for Voice, text and email (2G)
Making calls, sending texts, using email on your phone.
Good indoors and outdoors.
Normal coverage for Mobile internet and voice (3G)
Fast networking. For smartphones, dongles and tablets.
Good indoors and outdoors. Good for mobile broadband.
Normal coverage for Mobile Internet (4G)
Seamless connectivity and mobile internet.
Sorry, we do not have coverage here.

Re: signal NR33

Anonymous — Tue, 02 Jun 2015 09:12:10 GMT

I wonder what information the CS reps have? It would make sense when bringing up someones account for the system to run the postcode through the live status checker as well adding this to the information available to the rep. I am sure most people would prefer to be told straight off there is a problem in your area and we're on it - rather than misleading and inaccurate responses.

Re: signal NR33

MI5 — Tue, 02 Jun 2015 09:43:13 GMT

CS only have access to the status checker the same as everyone does.
It's easy to see for yourself as Bambino has demonstrated.....

Re: signal NR33

jonsie — Tue, 02 Jun 2015 09:58:57 GMT

Makes you wonder what sort of dishonesty was involved?

Re: signal NR33

Anonymous — Tue, 02 Jun 2015 10:03:36 GMT

If there ever was a dishonest response