topic Re: If you are getting SPAM sms you may like this! in Discussions & Feedback

If you are getting SPAM sms you may like this!

Anonymous — Sun, 17 May 2015 12:20:11 GMT

I've been having a lot of fun doing this all week I must confess. I've reported them all! . I'm sick and tired of getting PPI,Casino,etc... sms all the time!

Mobile users who receive SPAM messages (PPI, Accident Claims etc) can report the text messages to 7726.

Information from all mobile operators is collated and O2 can see which of our customers are being reported as being the originator of SPAM messages.

Sending SPAM messages is against O2’s terms and conditions 6.3 (e) and 8.1:
• 6.3 You must not use or permit anyone else to use the Service: (e) to persistently send automated unsolicited communications (including SMS spam).
• 8.1 As well as any other rights we have, we can end the Agreement and/or a Related Agreement at any time, with immediate effect if: (d) you're in breach of paragraphs 6.3 (a)-(e) or you persistently behave in a way that would allow us to bar your SIM Card in accordance with paragraph 7 of this Agreement.

We’re sending letters to customers who have been reported as sending SPAM giving them 30 days’ notice of disconnection.

What does this mean ?
Customers who have been identified as sending SPAM messages will be given 30 days’ notice of disconnection. They will then, after the 30 days, be disconnected and termination fees will be applied as appropriate.

Re: If you are getting SPAM sms you may like this!

Cleoriff — Sun, 17 May 2015 12:45:33 GMT

If there is new info in here @Anonymous maybe it could be added to the guide Adam Temperton did which is currently in use. What do you think?

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

Re: If you are getting SPAM sms you may like this!

perksie — Sun, 17 May 2015 12:56:26 GMT

It's good to see that O2 are doing this as I believe they have for quite a while now.

I'm sure the spam levels would be much higher if it weren't for this.

Re: If you are getting SPAM sms you may like this!

Anonymous — Sun, 17 May 2015 13:27:37 GMT

Fine by me. This was all released end of April. Some things already existed, I think the main difference is the Network's approach. Before you could send the sms but you never really knew what for or what would happen but now It's as simple as this, send spam txt and we will disconnect you!

Re: If you are getting SPAM sms you may like this!

MI5 — Sun, 17 May 2015 13:39:39 GMT

Assuming the texts in question originate from an o2 number......?
What about the ones sent from a computer programme or a foreign network?

Re: If you are getting SPAM sms you may like this!

Anonymous — Sun, 17 May 2015 13:45:58 GMT

No idea! They still ask you to report it even if it's a link,so something must happen...?!

The networks do share inf about these numbers, so the other network numbers also get into trouble... no idea if the sanctions are the same but they cant be that different...

Re: If you are getting SPAM sms you may like this!

jonsie — Sun, 17 May 2015 14:01:21 GMT

Hey you get spam.... shows you exist right?

Re: If you are getting SPAM sms you may like this!

Anonymous — Sun, 17 May 2015 14:14:46 GMT

oh JOY!

Re: If you are getting SPAM sms you may like this!

Anonymous — Sun, 17 May 2015 14:18:06 GMT

I like my SPAM as a fritter in a cob thanks

Re: If you are getting SPAM sms you may like this!

perksie — Sun, 17 May 2015 14:20:56 GMT

@Anonymous wrote:
No idea! They still ask you to report it even if it's a link,so something must happen...?!
The networks do share inf about these numbers, so the other network numbers also get into trouble... no idea if the sanctions are the same but they cant be that different...

As far as I can tell all this info is accumulated by the ICO who use it to take action against these firms.

Re: If you are getting SPAM sms you may like this!

Anonymous — Sun, 17 May 2015 14:31:46 GMT

I would imagine so @perksie, it makes sense. Question is , like @MI5 said with all the latest computer technology and some of these companies being based abroad, can they really take any action?

Re: If you are getting SPAM sms you may like this!

jonsie — Sun, 17 May 2015 14:43:53 GMT

There's been a few cases recently where heavy fines have been dished out. ....

Re: If you are getting SPAM sms you may like this!

Anonymous — Sun, 17 May 2015 14:49:26 GMT

Good to know! I'll keep my faith in the system then

Re: If you are getting SPAM sms you may like this!

jonsie — Sun, 17 May 2015 14:53:07 GMT

@Anonymous wrote:
Good to know! I'll keep my faith in the system then

The problem is that the process is slow and not enough is being done. Far too many of these companies get away with it for far too long and the fines are a drop in the ocean compared to the money they make.

Re: If you are getting SPAM sms you may like this!

Anonymous — Sun, 17 May 2015 14:54:24 GMT

@Anonymous wrote:
I like my SPAM as a fritter in a cob thanks

*tsk tsk tsk*

thinks Monty Python's Flying Circus SPAM sketch

I prefer mine shallow friend in ridged bottom fryinp pan using rapeseed oil (2 thick slices = 1/2 tin)

but last time couldn't get the SPAM out of the tin .....

Disgusted Tunbridge Wells

DEFFO gonna do the above ^^^^^ re getting of tech SPAM ..... = ..... PP! etc

Re: If you are getting SPAM sms you may like this!

Anonymous — Sun, 17 May 2015 14:58:52 GMT

[edit]

last line should read, oh joy or something like, at getting rid of computer SPAM

Re: If you are getting SPAM sms you may like this!

Anonymous — Sun, 17 May 2015 14:59:51 GMT

@jonsie wrote:

The problem is that the process is slow and not enough is being done. Far too many of these companies get away with it for far too long and the fines are a drop in the ocean compared to the money they make.

I always though that...same with premium txt services . All they do in the end,if they do get fined, is change the company's name and they'll do the same again...

Re: If you are getting SPAM sms you may like this!

jonsie — Sun, 17 May 2015 15:01:16 GMT

@Anonymous wrote:
@jonsie wrote:

The problem is that the process is slow and not enough is being done. Far too many of these companies get away with it for far too long and the fines are a drop in the ocean compared to the money they make.
I always though that...same with premium txt services . All they do in the end,if they do get fined, is change the company's name and they'll do the same again...

Exactly....

Re: If you are getting SPAM sms you may like this!

Anonymous — Wed, 20 May 2015 15:29:10 GMT

@Cleoriff wrote:

If there is new info in here @Anonymous maybe it could be added to the guide Adam Temperton did which is currently in use. What do you think?

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

Thanks for sharing this @Anonymous I will have a look at it and see if we can add the new info into Adam's guide.