topic scammers in Discussions & Feedback

scammers

Anonymous — Sat, 02 May 2015 12:32:53 GMT

Beware of scammers phoning you to say they are from O2. they have access to details of your account including your billing amount and ask for payment then the scam continues, they take payment from your card having pretended to be O2 and tect back a so called receipt of payment which is headed as UK which was the reason we then found out the scam. They have an automated sytem when you call them back claimimg to be O2 bill payment. Watch out for the following numbers calling you

08001116121

08009524874

They have access to your personal details which they must have hacked from O 2

take care

Re: scammers

jonsie — Sat, 02 May 2015 12:38:33 GMT

Aerial? .....

Re: scammers

perksie — Sat, 02 May 2015 12:47:39 GMT

Re: scammers

blissgirl — Sat, 02 May 2015 12:43:58 GMT

Sounds like areial to me

Re: scammers

Anonymous — Sat, 02 May 2015 12:47:59 GMT

The number 121 has been subject to a different thread and has been shown to be a legitimate O2 number

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Phone-call-from-0800-111-6121-O2-or-a-phisher/m-p/708399#M72027

Re: scammers

Anonymous — Sat, 02 May 2015 12:50:13 GMT

HI @Anonymous

The first number, 08001116121, is O2's automated payment line. The reason why they had access to your details is because they are the O2's collections team. When you make a payment it does generate a receipt by txt, and it will come from O2 UK

As for the 08009524874, it belongs to the Virgin media Sales team.

Hope this clarifies things

Re: scammers

jonsie — Sat, 02 May 2015 12:50:29 GMT

@Anonymous wrote:
The number 121 has been subject to a different thread and has been shown to be a legitimate O2 number
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Phone-call-from-0800-111-6121-O2-or-a-phisher/m-p/708399#M72027

Aerial by any other name mate......

Re: scammers

Anonymous — Sat, 02 May 2015 12:51:08 GMT

So clearly there has been no hacking of personal details from O2.

Re: scammers

perksie — Sat, 02 May 2015 12:51:51 GMT

I found that a bit odd, appears the OP had calls from different sources which is confusing the issue.

Re: scammers

Anonymous — Sat, 02 May 2015 12:52:53 GMT

@jonsie wrote:
@Anonymous wrote:
The number 121 has been subject to a different thread and has been shown to be a legitimate O2 number
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Phone-call-from-0800-111-6121-O2-or-a-phisher/m-p/708399#M72027
Aerial by any other name mate......

Yes appreciate that - but at least it is traceable and not quite as serious as the OP makes it to be, clearly no hacking has taken place - though I suspect those who have been 'Aerialised' may disagree!

Re: scammers

perksie — Sat, 02 May 2015 12:55:25 GMT

@Anonymous wrote:
@jonsie wrote:
@Anonymous wrote:
The number 121 has been subject to a different thread and has been shown to be a legitimate O2 number
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Phone-call-from-0800-111-6121-O2-or-a-phisher/m-p/708399#M72027
Aerial by any other name mate......
Yes appreciate that - but at least it is traceable and not quite as serious as the OP makes it to be, clearly no hacking has taken place - though I suspect those who have been 'Aerialised' may disagree!

It does appear that our personal information is being shared far too widely and too many external companies now have our details.

Re: scammers

Bambino — Sat, 02 May 2015 12:55:54 GMT

@Anonymous wrote:
@jonsie wrote:
@Anonymous wrote:
The number 121 has been subject to a different thread and has been shown to be a legitimate O2 number
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Phone-call-from-0800-111-6121-O2-or-a-phisher/m-p/708399#M72027
Aerial by any other name mate......
Yes appreciate that - but at least it is traceable and not quite as serious as the OP makes it to be, clearly no hacking has taken place - though I suspect those who have been 'Aerialised' may disagree!

And clearly from the date of the link, this is old news. If you speak to cold callers, and agree with details they give you, who's to blame if you get charged for it?

Re: scammers

Anonymous — Sat, 02 May 2015 12:55:55 GMT

I think he probably had a miss call from Virgin media recently, didn't know who it belonged to and assumed it was the same thing.

For some reason when he called the payment line he though it was not legit and probably got a bit scared because he had just used his card.

My guess...

Re: scammers

jonsie — Sat, 02 May 2015 12:57:46 GMT

@Anonymous wrote:
@jonsie wrote:
@Anonymous wrote:
The number 121 has been subject to a different thread and has been shown to be a legitimate O2 number
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Phone-call-from-0800-111-6121-O2-or-a-phisher/m-p/708399#M72027
Aerial by any other name mate......
Yes appreciate that - but at least it is traceable and not quite as serious as the OP makes it to be, clearly no hacking has taken place - though I suspect those who have been 'Aerialised' may disagree!

No hacking involved. ...All down to O2 and 'trusted ' partners....trust has been abused so often by O2!

Re: scammers

Anonymous — Sat, 02 May 2015 13:08:34 GMT

Just adopt my rule - if it's a cold call treat it as hostile!

Re: scammers

Anonymous — Sat, 02 May 2015 13:16:36 GMT

Just out of interest I will make a freedom of information request and ask to see who exactly O2 have given my details too.

EDIT: No I won't as the legislation does not apply to O2!

Re: scammers

jonsie — Sat, 02 May 2015 13:16:56 GMT

@Anonymous wrote:
Just out of interest I will make a freedom of information request and ask to see who exactly O2 have given my details too.

Everyone....I have your details....

Re: scammers

Anonymous — Sat, 02 May 2015 13:19:02 GMT

@jonsie wrote:
@Anonymous wrote:
Just out of interest I will make a freedom of information request and ask to see who exactly O2 have given my details too.
Everyone....I have your details....

Wouldn't surprise me!

Re: scammers

Bambino — Sat, 02 May 2015 13:20:15 GMT

@Anonymous wrote:
Just out of interest I will make a freedom of information request and ask to see who exactly O2 have given my details too.

EDIT: No I won't as the legislation does not apply to O2!

All you have to do is look in the T&C's http://www.o2.co.uk/termsandconditions/privacy-policy#4

Re: scammers

jonsie — Sat, 02 May 2015 13:22:51 GMT

@Bambino wrote:
@Anonymous wrote:
Just out of interest I will make a freedom of information request and ask to see who exactly O2 have given my details too.

EDIT: No I won't as the legislation does not apply to O2!
All you have to do is look in the T&C's http://www.o2.co.uk/termsandconditions/privacy-policy#4

Loose interpretation. ...We will pass on personal details to anyone selling anything. ....