topic Re: Shared Data - what a con!! RUBBISH in Discussions & Feedback

Shared Data - what a con!! RUBBISH

Anonymous — Mon, 20 Apr 2015 20:30:29 GMT

Hello Guys

I have been with O2 for yonks, full platinum, whole family on it, etc etc - I personally have two lines.

Tonight I've come accross something that just feels like a great big con. Firstly I'm irritated by many things on o2 currently, platinum service levels have really dropped, call wait times are high, they wouldn't allow NHS discount on iPhones - everything is starting to become very geared towards o2 and not the consumer.

I sensed a bad shift, until I heard about the new sharer plans available on o2.

Great I thought, I can now supply my various tablets in the family using shared data.

Rang up on Saturday, absolutely possible @£7 per month.

Rang up tonight - impossible, unless you buy a £50 Data Dongle as well!!!!

So for my ipad, car, two daughters ipads, etc that'll be 4 dongles at £50 each!!!!

I never ever use a dongle, and I'd be amazed if anyone else does - dongles are yesterday things!!

Then there's the Shared Voice SIM, unlimited voice and sms, plus data share is £16, I can buy a full standalone SIM from Vodaphone with 1G of 4G data for £15.30, for a couple more pounds I get a full Spotify Premium account.

Finally I thought I'd be able to bring my 8G and 5G data alowances together, no - not until you upgrade / resign with o2.

O2 this is going in the wrong direction, I'm now going to look at alternative networks, and as you've guessed I'm pretty loyal, so as I decide to (end early if I need to) I will be moving away from you.

Re: Shared Data - what a con!! RUBBISH

MI5 — Mon, 20 Apr 2015 20:34:10 GMT

Not heard of the requirement to have a dongle before - is this a new thing?

Re: Shared Data - what a con!! RUBBISH

Anonymous — Mon, 20 Apr 2015 20:59:54 GMT

I'm not sure, All I know is that I rang twice tonight to check, and this is confirmed.

Re: Shared Data - what a con!! RUBBISH

viridis — Mon, 20 Apr 2015 21:03:39 GMT

Interesting, and how do they propose you install the driver software for the dongle?

Re: Shared Data - what a con!! RUBBISH

viridis — Mon, 20 Apr 2015 21:04:28 GMT

I take it they told you this because your tablets ect are wifi only? Or do they take sim cards.

Re: Shared Data - what a con!! RUBBISH

MI5 — Mon, 20 Apr 2015 21:05:50 GMT

The iPads are wifi + cellular, I assume?

Re: Shared Data - what a con!! RUBBISH

MI5 — Mon, 20 Apr 2015 21:06:15 GMT

Tardis

Re: Shared Data - what a con!! RUBBISH

Anonymous — Mon, 20 Apr 2015 21:12:02 GMT

Yeah - no logical reason. To have a shared Data SIM card, you must buy a Dongle @ £50 upfront. I would take the SIM cards and use them directly in the devices all which have cellular cards built in (otherwise I'd tether them to my mobile phone).

Essentially o2 are sending me something for £50 which I simply do not need. It will go in the bin.

Re: Shared Data - what a con!! RUBBISH

MI5 — Mon, 20 Apr 2015 21:19:02 GMT

No need for a dongle at all then.....

Re: Shared Data - what a con!! RUBBISH

Anonymous — Mon, 20 Apr 2015 22:03:18 GMT

if they have wifi you can still tether them to your phone and use that data for all devices it will use wifi instead of the sim. (basically like having home wifi) if you have enough data on your phone account that is.

Re: Shared Data - what a con!! RUBBISH

Anonymous — Mon, 20 Apr 2015 22:34:19 GMT

I have to agree with the above. Even when I only had a pay monthly plan, I still had the ability to use data share. Very very weird situation.

Re: Shared Data - what a con!! RUBBISH

Anonymous — Mon, 20 Apr 2015 22:34:39 GMT

yeah, i do do that - but my phone is a tool for work, and i'm rarely off it - it really isn't for the girls to use

Re: Shared Data - what a con!! RUBBISH

Anonymous — Tue, 21 Apr 2015 00:08:07 GMT

Can you not set up a personal hotspot from the device? I'm sure the device can still be used to its full potential.

Re: Shared Data - what a con!! RUBBISH

MI5 — Tue, 21 Apr 2015 07:28:21 GMT

@Gavs3r wrote:
Can you not set up a personal hotspot from the device? I'm sure the device can still be used to its full potential.

Of course but it's no good to his girls (at home) when the OP is at work or elsewhere !

Re: Shared Data - what a con!! RUBBISH

Anonymous — Tue, 21 Apr 2015 11:12:58 GMT

Could you not get a 2nd phone with sim to use as a mobile hotspot at home for the girls e.c.t while you are at work ? This would be the easiest way tbh

Re: Shared Data - what a con!! RUBBISH

viridis — Tue, 21 Apr 2015 13:09:17 GMT

Tbh, and I mean this only as a third party looking in, but why should he?
The option is there and upon trying to take advantage of this offer (fairly) unreasonable actions were then advised by the salesman (no doubt commission based or something)

Re: Shared Data - what a con!! RUBBISH

Anonymous — Tue, 21 Apr 2015 13:11:54 GMT

O2 said a Manager would call me back - but nothing yet......

Re: Shared Data - what a con!! RUBBISH

MI5 — Tue, 21 Apr 2015 14:42:02 GMT

@Anonymous wrote:
O2 said a Manager would call me back - but nothing yet......

How many times have we heard that....?

Re: Shared Data - what a con!! RUBBISH

Cleoriff — Tue, 21 Apr 2015 16:21:38 GMT

@MI5 wrote:
@Anonymous wrote:
O2 said a Manager would call me back - but nothing yet......
How many times have we heard that....?

Frequently. I am beginning to think this is the new trick for ending a call....

Re: Shared Data - what a con!! RUBBISH

viridis — Tue, 21 Apr 2015 16:22:42 GMT

It is a common theme