topic Re: Website doesn't work with Apple Macs in Discussions & Feedback

Website doesn't work with Apple Macs

Anonymous — Sat, 28 Mar 2015 10:22:51 GMT

Went on the My O2 sie to change my international friends numbers. Logged, in, found the the right page, put my number in, got a pin code, put the pin code in and it takes you to a system page saying "Object moved to here" you click on the link and it takes you back to the pin number page. Tried it with Safari and with Chrome but the same problem ever time.

Then tried to speak to LIvechat and each time that they go away to check the fault the live chat times out.

Eventually rang the customer services directly and thay say that they can' do anything because it a self service option. They ran it on their machines and it worked so they think it doesn't work on (some or all) Macs but they can't tell which.

Re: Website doesn't work with Apple Macs

Anonymous — Sat, 28 Mar 2015 11:48:27 GMT

HI there

the website does work with Macs and this can be resolved one way or another

If you don't mind, when you get the "object moved to here" can you press Ctrl and F5 to refresh the page and confirm the URL https://if.o2.co.uk/ and then clean cache click here for help on this.

Let me know how it goes

Re: Website doesn't work with Apple Macs

Anonymous — Sat, 28 Mar 2015 16:20:48 GMT

Any joy @Anonymous ?

Re: Website doesn't work with Apple Macs

anticpated — Sat, 28 Mar 2015 19:35:38 GMT

Tsk Tsk...

Command+F5.

Re: Website doesn't work with Apple Macs

Anonymous — Mon, 30 Mar 2015 10:37:42 GMT

Great advice @Anonymous ! i hope @Anonymous find it useful