topic Re: Proof of Postage and what else ? in Discussions & Feedback

Proof of Postage and what else ?

Anonymous — Mon, 16 Mar 2015 19:58:02 GMT

Hello , sending a new phone back to O2 and apart from the Freepost label supplied by them should I pay for extra postage as well as the Proof of Postage ?

TIA

Re: Proof of Postage and what else ?

Cleoriff — Mon, 16 Mar 2015 20:02:15 GMT

@Anonymous wrote:
Hello , sending a new phone back to O2 and apart from the Freepost label supplied by them should I pay for extra postage as well as the Proof of Postage ?

TIA

I would send it recorded delivery...then you can track it and be sure it has been received. Up to you entirely...but this is how I would do it....:smileywink:

Re: Proof of Postage and what else ?

jonsie — Mon, 16 Mar 2015 20:10:12 GMT

I too always send them recorded delivery just to be on the safe side. Nothing like a signature on receipt of the phone for peace of mind....

Re: Proof of Postage and what else ?

Anonymous — Mon, 16 Mar 2015 20:20:03 GMT

Thanks to you both for your replies ... think I will do as advised , costed it up on P.O website as about £8 .....

Re: Proof of Postage and what else ?

Cleoriff — Mon, 16 Mar 2015 20:22:29 GMT

@Anonymous wrote:
Thanks to you both for your replies ... think I will do as advised , costed it up on P.O website as about £8 .....

I think you are very wise...it really is a lot of money should a mobile phone go missing. Better be safe than sorry. Best of luck

Re: Proof of Postage and what else ?

Anonymous — Mon, 16 Mar 2015 20:28:21 GMT

Thanks !

Re: Proof of Postage and what else ?

Anonymous — Mon, 16 Mar 2015 21:07:37 GMT

Fyi recorded delivery is no safer than normal post. All it means is there is a signature at the other end IF it gets there.

High end mobile phones can be worth in excess of £500. Recorded delivery will not cover you for this.

I send phones by Royal Mail Special Delivery, costs about £7.50 but the difference is every Royal Mail member of staff that touches it has to sign for it all the way through their system and the insurance cover is higher.

Re: Proof of Postage and what else ?

Anonymous — Mon, 16 Mar 2015 21:34:35 GMT

Yep think that's the service I will use, priced it up on their website . Thanks for your input.