topic Re: Premium texts from 85222 in Discussions & Feedback

Premium texts from 85222

Jadeliza99 — Fri, 23 Jan 2015 11:30:55 GMT

Really haven't looked at itemised bill, but today I saw over £15 of charges and when I checked its 3 texts from 85222 per week. It's been going on for months. When I get the texts as it's about a competition I just delete them.
How can I stop them and how can they be getting money for sending me texts

Re: Premium texts from 85222

Anonymous — Fri, 23 Jan 2015 11:36:53 GMT

Speak to O2 Customer Services http://www.o2.co.uk/contactus about these and also to the company it's connected to.

Phonepayplus may be an avenue to look at.

http://www.phonepayplus.org.uk/

Re: Premium texts from 85222

viridis — Fri, 23 Jan 2015 11:46:45 GMT

Number owned by imimobile fyi
Contact them via website, twitter.

Re: Premium texts from 85222

MI5 — Fri, 23 Jan 2015 11:48:16 GMT

Help thread here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

Re: Premium texts from 85222

Cleoriff — Fri, 23 Jan 2015 13:17:07 GMT

@viridis wrote:
Number owned by imimobile fyi
Contact them via website, twitter.

Imimobile have many contact numbers for places in India. However, they also have offices in London, High Wycombe and Wiltshire

Contact numbers/details for all three...

Phone: +44 1494 750 500
europe.sales@imimobile.com

Re: Premium texts from 85222

jonsie — Fri, 23 Jan 2015 13:19:10 GMT

You can get the charges stopped but you may have to go through the regulator PhonePay Plus to get any refund. At some stage you will have unwittingly clicked on a link on a website.

Re: Premium texts from 85222

viridis — Fri, 23 Jan 2015 13:23:04 GMT

Most common one with these is " reply yes to win an ipad air2" full terms and conditions available.......

Re: Premium texts from 85222

viridis — Fri, 23 Jan 2015 13:23:43 GMT

They're even on twitter lmao.

Re: Premium texts from 85222

Anonymous — Wed, 28 Jan 2015 12:06:30 GMT

Hi @Jadeliza99 were you able to solve this? let us know how things progress.

Re: Premium texts from 85222

Jadeliza99 — Thu, 12 Feb 2015 21:58:37 GMT

Thought I had, but checked bill today and there is 12 more, including 4 today. But I've not received any text. I texted back stop as I was adviced. No idea what to do now

Re: Premium texts from 85222

MI5 — Thu, 12 Feb 2015 22:01:41 GMT

@Jadeliza99 wrote:
No idea what to do now

http://www.phonepayplus.org.uk/

Re: Premium texts from 85222

Cleoriff — Thu, 12 Feb 2015 22:04:06 GMT

@Jadeliza99 wrote:
Thought I had, but checked bill today and there is 12 more, including 4 today. But I've not received any text. I texted back stop as I was adviced. No idea what to do now

There is a link here you may find useful

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

You need to contact O2 CS to tell them you have not used any of the numbers shown on your bill

Re: Premium texts from 85222

jonsie — Thu, 12 Feb 2015 22:06:36 GMT

contact the company then make a complaint through PhonepayPlus

Customer care number:	0149 475 0500
Customer care email:	Customer.service@imimobile.com

Re: Premium texts from 85222

Anonymous — Thu, 12 Feb 2015 22:57:12 GMT

most cases you will be told to send a text msg with the word "stop" to 85222 you should then stop receving msg from them.

on a side note u may be charged for that msg you sent to them but at least u will not recive any more after that,

if you do however recive them still you can contact o2 explaning you have sent stop to that number but are still reciving weekly txt from them they can sort it out for you and u should recive a refund.

Re: Premium texts from 85222

jonsie — Thu, 12 Feb 2015 22:59:48 GMT

He has already texted STOP from his last post