topic Re: re-connection fee in Discussions & Feedback

re-connection fee

Anonymous — Wed, 28 Jan 2015 23:57:53 GMT

Hiya, can any1 please tell me how much the reconnection fee is once O2 have disconnected my services?

Re: re-connection fee

Cleoriff — Thu, 29 Jan 2015 00:07:52 GMT

@Anonymous wrote:
Hiya, can any1 please tell me how much the reconnection fee is once O2 have disconnected my services?

The re-connection fee is £15. You will however have to settle any outstanding bill before O2 will reconnect you

http://www.o2.co.uk/contactus

Re: re-connection fee

Anonymous — Thu, 29 Jan 2015 00:11:38 GMT

thank you

Re: re-connection fee

Cleoriff — Thu, 29 Jan 2015 00:26:02 GMT

@Anonymous wrote:
thank you

No problem. If you are unable to phone from your mobile as its disconnected you can phone from a landline using either of these numbers 0344 809 0202 (if on contract)..... 0344 8090222 (If PAYG)
Try to avoid live Chat as they aren't recommended for account based issues

Re: re-connection fee

Anonymous — Thu, 29 Jan 2015 06:27:23 GMT

Have O2 stated they are going to charge you a re connection fee ?

It is not always the case depending on how you have conducted your account in the past.

If you know someone with an O2 contract phone perhaps ask them to use it to dial 202 on it.