topic The O2 Joggler Application Store (It's Here !) in Discussions & Feedback

The O2 Joggler Application Store (It's Here !)

Anonymous — Thu, 01 Apr 2010 06:19:34 GMT

At long last, the promised O2 Joggler Application Store has arrived !

I got a text message from O2 on 31st March saying that the App Store will be rolled out from 1st April (No, it's not an April Fool !). This will included You Tube, Google Calendar, Google Maps etc etc.

My O2 Joggler updated itself overnight at about 3am (Waking me up with the O2 Jingle when it re-booted !). The Shopping Trolley Icon appeared in place of the O2 Button which has now moved to a second page and there's a new button with a right arrow on to move to the second page, and a left one to move back on page 2 !

There seems to be quite a number of apps including same new games but haven't had chance to look through them yet before I had to get up for work. I think I'll pop into the O2 Store today and see if theirs had updated and have a sneeky peek !

I'll add to this post with my views once I've had a chance to explore !

Good things come to those who wait, and we've all been waiting very patiently !

The O2 Joggler Application Store (It's Here !)

Anonymous — Thu, 01 Apr 2010 09:01:56 GMT

It's 10:01 AM here in Surrey and there is no sign of the update :robotsad: and I still have not received any updated information for Sky New, Sport and Weather since 13th March.

Waiting to hear back from the O2 Joggler support about the Sky problem.

Richard

The O2 Joggler Application Store (It's Here !)

Anonymous — Thu, 01 Apr 2010 16:59:04 GMT

No update here yet either.

Being slightly pessimistic I wonder if whatever causes the Sky News update problems might also prevent the App Store update being received. Time will tell.

Would be interested to know if anyone who has the Sky News problem has received the App Store update yet - and if so, is Sky News now updating properly?

Thanks

The O2 Joggler Application Store (It's Here !)

Anonymous — Thu, 01 Apr 2010 17:39:46 GMT

No update here, as of 18:40. Had the message this morning about update. But just checked the sky news/sports and the weather widgets. All of them last updated on the 21st of march?!? Oh well just keep on waiting. nothing new!!

The O2 Joggler Application Store (It's Here !)

Anonymous — Thu, 01 Apr 2010 18:04:46 GMT

No update here either - Northants - maybe it's an April Fools...

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 13:44:02 GMT

nor me -

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 13:56:33 GMT

still no app store here...

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 14:56:59 GMT

Nor here... And no updates to Weather, News and Sport since 29th March... And no news from O2 re the problem either...

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 15:21:27 GMT

Jut purchased one a couple of hours ago, all the updates seemed to install fine, apart from the latest one (to get the app store). Tried a couple of restarts and forcing it to check for an update but no luck. Everything else seems to be working fine though (including news ect)

App Store

Anonymous — Fri, 02 Apr 2010 15:43:45 GMT

My Joggler hasn't updated either despite a restart and trying to manually update it so no app store for me. My Sky sports, news and weather are all up to date however. This is very annoying! What's going on O2?!

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 17:20:53 GMT

Bought a new one today, it is running a sw version from 25 November 2009 and refusing to download new software. After 30 minutes on hold I finally got through to Customer Support and this is a know issue. Open Peak (manufacturer) are investigating and some people have successfully upgraded by using a wired connection instead of wireless but that didn't work for me.

As it's new I taking it back tomorrow for an exchange.

Thanks for screwing us over, O2!

Anonymous — Fri, 02 Apr 2010 18:38:39 GMT

My joggler (bought new today) won't update either. Not only that, but Messaging doesn't work either (Messages doesn't open, and I never received the SMS with my Joggler's phone number).

This is a COMPLETE JOKE O2. Your telephone support told me that he'd "never touched a joggler before" but he'd "have a go".

As far as I am concerned (and I guess trading standards will look at it in the same way) is that the ones in the store had the App Shop on them, and ours don't.

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 19:11:24 GMT

I just went and bought the Joggler today since there was a nice little discount.

Took it out the box, hooked it up, switched it on, connected wirelessly and it started taking the updates straight away, in total took about 10-15 minutes. I've always been put off the Joggler due to the chunky price tag but with it being below £50 I thought I'd give it a go and I'm quite surprised at how decent it is.

I've no idea where the problems the other folk are mentioning are coming from but I've not had 1 problem yet and I've been able to access and install some apps from the AppStore!

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 19:25:45 GMT

Ours updated too, took about 15mins for the updates, then about 5minutes for the message to come through with the phone numbers.

We bought 2 updated on the same broadband line at the same time, and no issues, where waiting for the app store, and to see what is on there.

Also I wasnt mis sold my Joggler, as it clearly states on o2's blog, website and everywhere else ive looked that the app store is available via a download/update.

The problem is nowadays everyone expects everything to be instant, which it cant be, technology is very fickle, and unfortunately breaks (you can test for months for a problem to become apparent when things go live. Trust me i've got the tshirt from when it goes badly wrong on go live).

So my advice, chill, grab a coffee and wait, and see what comes OTA to update your Joggler..

PS i cant find anywhere on o2's website, where it says the AppStore is preinstalled.. this is on http://shop.o2.co.uk/joggler , blog.o2.co.uk

Andy

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 19:55:16 GMT

No, I don't expect it to be instant, but I do expect it to be fit for purpose. For example, being able to use messaging, which I, and several others, can't (lots of people never got the SMS with their phone number).

Also, try phoning O2's support number and asking about the Joggler - good luck getting through to somebody who actually knows what they're doing. I know it's a re-branded product, but O2 could at least train support staff before selling it (it's been on sale for what, a year now?)

(Edit: hopefully this post wont be edited by a mod, my previous one in this thread fell short of O2's censorship policy).

very disappointed

Anonymous — Fri, 02 Apr 2010 20:47:20 GMT

Got the message 31/03/10
01/04/10 Waited, waited....waited.........
waited... 02/04/10.... still waiting... etc.

All my news, weather, traffic etc is up to date.
Tried a factory reset.. it rebooted but retained all my settings.
Tried the Software Update button. It does nothing.

I really hope they fix it.

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 21:10:51 GMT

Is everyone else getting problem where when you press on Messages on the home screen and in the settings nothing happens???

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 21:18:12 GMT

When O2 sends you an email on Thursday that says the software update and the Apps Store will be available on Friday you kind of expect that to happen...

When the button says "Software Update" and you press it you kind of expect that to happen...

It's not being impatient, it's not expecting everything instantly, it's just expecting it to deliver what is promised.

The O2 Joggler Application Store (It's Here !)

Anonymous — Fri, 02 Apr 2010 23:16:38 GMT

Switched it on, hooked it up to the wireless and it spent the next couple of hours downloading updates. Now its at the point where:
Messages doesn't work,
After an initial update to fill the newsfeeds, its not updated the content (but does update the time). Checked the Sky RSS feeds and the content should have updated.
Not got the App Store update.
Factory Reset just restarts the UI - doesn't reboot, doesn't clear the settings.

Joggler April update?

Anonymous — Sat, 03 Apr 2010 09:58:32 GMT

Yep, no joy for me either! Bought mine pre Christmas. No functionality in settings menu for messages, software update or factory reset (well just reboots, not reset). Tried turning off and on, etc but no luck on any update so give up and wait (or phone tech support next week to pass time of day)