topic Re: Priority!! Yea right in Discussions & Feedback

Priority!! Yea right

Anonymous — Thu, 04 Dec 2014 13:53:31 GMT

This morning I logged onto priority at about 8.00am to get ready to get my two daughters 1D tickets for Saturday the 26th Sept. Dont get me wrong I know that these tickets will go quick but exactly 8.30am I managed to access the lovely virtual waiting room.. ( Dead on 8.30am i pressed the button ). Then at 9.00am the site changed to 'shop open' and there I waited... and waited and waited. Then at just gone 9.30am I was informed that it was now my turn, only to find on the next screen all the tickets had sold out...Joy!!!!

What baffles me is that, low and behold, checking out on ebay, boom... 1D tickets on there for £130 + each. This company is based in Luxembourg and they manages to get tickets for a UK gig, good work there o2.... There must be some way that o2 can see this and that tickets should go to people that actual want the tickets rather than touts!!!

I have to say through all the publicity that o2 push at priority, the times I have used it, it has been a nightmare, with error messages popping up and then inactivity for ages and then to find out that people can get priority tickets just to sell online for ridiculous prices!!

Merry Christmas o2

Re: Priority!! Yea right

jonsie — Thu, 04 Dec 2014 13:57:41 GMT

When is priority a priority and what does it really mean to the likes of me and you? Confused?....aren't we all!

Re: Priority!! Yea right

Anonymous — Thu, 04 Dec 2014 13:57:58 GMT

@Toby , shouldn't O2 be preventing these tickets going to touts etc, or is it too hard to Police?

Re: Priority!! Yea right

Anonymous — Thu, 04 Dec 2014 14:00:41 GMT

I tried to get fleetwood mac for my wife and dispite the Iphone app saying ticketas were available, could it sell me any? no

just refered me to ticket master to pay full price! and even then could not find tickets!!!

Re: Priority!! Yea right

Toby — Thu, 04 Dec 2014 14:03:05 GMT

Hi guys,

I'll feed this back to the team and see if I can find any info to share, I will do so.

Re: Priority!! Yea right

Anonymous — Thu, 04 Dec 2014 14:06:05 GMT

@TobyI have screen shots if you would like them...

Re: Priority!! Yea right

Toby — Thu, 04 Dec 2014 14:13:06 GMT

That would be great junsneale, feel free to send me a message via the link in my signature

Thanks!

Re: Priority!! Yea right

Cleoriff — Thu, 04 Dec 2014 14:41:08 GMT

No doubt there will be some sort of excuse like...well it is Christmas and these things are selling out fast. At the moment it seems unfit for purpose

Re: Priority!! Yea right

jonsie — Thu, 04 Dec 2014 14:45:02 GMT

Apparently Christmas began in August then...

Re: Priority!! Yea right

MI5 — Thu, 04 Dec 2014 16:35:41 GMT

It gets earlier every year !!!

Re: Priority!! Yea right

tracdoor — Thu, 04 Dec 2014 18:24:08 GMT

What exactly are you complaining about? Clearly the tickets will sell out fast - that's not O2s fault. They get allocated a set number of tickets and you missed out. And why would they police ticket touting for an event that they're not responsible for?

Priority is a free service, you're not entitled to anything...

Re: Priority!! Yea right

viridis — Fri, 05 Dec 2014 14:30:49 GMT

Well actually he's entitled to "priority" ticket purchasing as an O2 customer.
His complaint is valid as it seems the "priority" tickets(those tickets for o2 customers) have been purchased by a 3rd party business for the sole purpose of reselling.
This is against the terms of priority tickets and if verified, those tickets could well be voided.
Which part of his experience trying to follow the rules to get tickets are you not understanding?