topic Re: Stop text offers in Discussions & Feedback

Stop text offers

athgen1 — Fri, 28 Nov 2014 17:57:27 GMT

I used 2220 to stop all offers, text, phone, postal. However I have now received a text offer that tells me to use 2202 to stop text. There is no way to stop texts on that number, only ways to get more offers. BTW on 2202 I am told I have not given a method to contact; yes that is what I want.

I then tried 202 only to find I could not get through 17:50 Friday; either call ceased after pressing 232 after a few seconds or agent said mine was a silent call???

Can anyone please tell how to stop these text offers.?

Re: Stop text offers

MI5 — Fri, 28 Nov 2014 18:00:15 GMT

Call 202 and choose option 2 then 0.
You should get straight through.

Re: Stop text offers

jonsie — Fri, 28 Nov 2014 18:03:52 GMT

After calling you should get a text confirmation, usually 2.00am.....

Re: Stop text offers

Anonymous — Fri, 28 Nov 2014 18:11:07 GMT

Hi

You could try Live Chat to ask http://www.o2.co.uk/contactus

Re: Stop text offers

Anonymous — Fri, 28 Nov 2014 18:30:31 GMT

@athgen1 Have you got my 02-UK account online? If so you can do it from there jus log in to your account choose phone number which you gett it n go's to my information or my details got a chosen like to receive offers on 02-UK jus untick the box that's will remove you from getting offers texts from 02-UK LTD

Re: Stop text offers

jonsie — Fri, 28 Nov 2014 18:32:26 GMT

As far as I know you can only opt out by calling now..

Re: Stop text offers

MI5 — Fri, 28 Nov 2014 18:38:57 GMT

@jonsie wrote:
As far as I know you can only opt out by calling now..
.

100% correct - My O2 option has been removed !

Re: Stop text offers

jonsie — Fri, 28 Nov 2014 18:40:33 GMT

Thanks for the confirmation @MI5

Re: Stop text offers

MI5 — Fri, 28 Nov 2014 18:42:14 GMT

@jonsie wrote:
Thanks for the confirmation @MI5

No worries mate - It's worth keeping the info on here accurate....

Re: Stop text offers

jonsie — Fri, 28 Nov 2014 18:47:17 GMT

Too true....pointless looking in My O2 now, frustrating and a waste of time and effort.

Re: Stop text offers

Anonymous — Sat, 29 Nov 2014 14:14:45 GMT

HI @athgen1 ,

It sounds like it could be o2 more offers, if it is just send an sms with STOP TO 20502.Hope this helps

Re: Stop text offers

Cleoriff — Sat, 29 Nov 2014 14:48:01 GMT

@Anonymous wrote:
HI @athgen1 ,

It sounds like it could be o2 more offers, if it is just send an sms with STOP TO 20502.Hope this helps

Good call @Anonymous

Re: Stop text offers

Anonymous — Sat, 29 Nov 2014 15:35:46 GMT

It would help if the Op would tell us what number is sending the sms and the content of the sms.

Re: Stop text offers

jonsie — Sat, 29 Nov 2014 15:38:01 GMT

It's usually a clue....

Re: Stop text offers

athgen1 — Sat, 29 Nov 2014 18:30:34 GMT

It was was 02 telling me "- you've opted in" No I opted out. Both 02 Proirity and More sent texts. However .Sent stop to 20502 and received back text that messages will stop in a few days.
Wonder why it takes so long to cancel and will 02 take the oportunity to spam me in the meantime.

Re: Stop text offers

Cleoriff — Sat, 29 Nov 2014 18:45:00 GMT

Thanks for updating @athgen1 Hope these stop now...

Re: Stop text offers

jonsie — Sun, 30 Nov 2014 07:38:36 GMT

Fingers crossed then

Re: Stop text offers

Anonymous — Sun, 30 Nov 2014 12:32:49 GMT

It takes 3 days for the number to come off the data base. Also did a bit of digging and to cancel priority moments alerts you need to call 2423, and choose the option to cancel.It's a free call. Hope this helps

Re: Stop text offers

athgen1 — Sun, 30 Nov 2014 14:54:17 GMT

Thanks. Called 2423 and was told I had stopped Prority Moments.

Re: Stop text offers

Anonymous — Sun, 30 Nov 2014 15:06:09 GMT

And that should be the end of it! like I said ,it takes 3 days, so you may still get some, but then It will stop