topic Re: Wrong Email Address on Ticket Confirmation in Discussions & Feedback

Wrong Email Address on Ticket Confirmation

Anonymous — Wed, 26 Nov 2014 13:14:51 GMT

Hi,

I booked 2 tickets earlier today for Ed Sheeran but I put down the wrong email address by mistake.

I put .com instead of co.uk

Is there anyway this can be changed please?

Cheers

Re: Wrong Email Address on Ticket Confirmation

MI5 — Wed, 26 Nov 2014 13:16:38 GMT

Call Ticketmaster with your booking reference. (or whoever the tickets are booked with)

Re: Wrong Email Address on Ticket Confirmation

jonsie — Wed, 26 Nov 2014 13:18:05 GMT

Only the vendor can amend your details.

Re: Wrong Email Address on Ticket Confirmation

Anonymous — Wed, 26 Nov 2014 13:20:27 GMT

Thank you.

I've emailed See Tickets but no answer so far

Re: Wrong Email Address on Ticket Confirmation

viridis — Wed, 26 Nov 2014 13:21:41 GMT

Call them,

Re: Wrong Email Address on Ticket Confirmation

MI5 — Wed, 26 Nov 2014 13:23:24 GMT

I agree - Best to give them a call.
Good luck

Re: Wrong Email Address on Ticket Confirmation

Anonymous — Wed, 26 Nov 2014 13:29:49 GMT

Just changed it online , phew

Re: Wrong Email Address on Ticket Confirmation

MI5 — Wed, 26 Nov 2014 13:33:20 GMT

Good news

Re: Wrong Email Address on Ticket Confirmation

Anonymous — Wed, 26 Nov 2014 13:43:47 GMT

Deleted by me.

Glad you got it sorted.

Re: Wrong Email Address on Ticket Confirmation

jonsie — Wed, 26 Nov 2014 16:03:58 GMT

Well done, glad it's sorted ☺

Re: Wrong Email Address on Ticket Confirmation

Anonymous — Wed, 26 Nov 2014 17:30:27 GMT

Hi all,

I did the same thing! I put.com instead of co.uk.

I rang thr ticket place and they couldn't find my refance number so I was told to ring 02 again. On my account it says I have the co.uk one but surely my confirmation email would be sent to the .com one? I'm abit nervous as If it has gone to the .com one would they be able to redirect my tickets or steal them?

Any help would be lovely, thank you

Re: Wrong Email Address on Ticket Confirmation

MI5 — Wed, 26 Nov 2014 17:33:59 GMT

You need to change your email online as the other person did.

Re: Wrong Email Address on Ticket Confirmation

viridis — Wed, 26 Nov 2014 17:36:44 GMT

So far an amazing demonstration of ed sheeran fans.

I jest of course but, ya'know...

Re: Wrong Email Address on Ticket Confirmation

MI5 — Wed, 26 Nov 2014 17:41:32 GMT

If you're lucky there won't be a .com version of your email address....?

Re: Wrong Email Address on Ticket Confirmation

Anonymous — Wed, 26 Nov 2014 17:41:55 GMT

Cheers for that...

How do I change it on her? 02 site is rubbish to get around

Re: Wrong Email Address on Ticket Confirmation

Anonymous — Wed, 26 Nov 2014 17:42:53 GMT

There is a .com, I tried to make it and it was already taken

Re: Wrong Email Address on Ticket Confirmation

viridis — Wed, 26 Nov 2014 17:44:28 GMT

The other person said they changed it online but I'm not sure what site?

Re: Wrong Email Address on Ticket Confirmation

Anonymous — Wed, 26 Nov 2014 17:49:02 GMT

Ah right. Would the confirmation email be sent to the .com one then? Even tho 02 confirmed on my account says co.uk? I Just don't want my tickets to get lost or stolen in any way, they are a gift

Re: Wrong Email Address on Ticket Confirmation

viridis — Wed, 26 Nov 2014 17:53:15 GMT

Not sure, I would call the ticket vendor ASAP.

Re: Wrong Email Address on Ticket Confirmation

Anonymous — Wed, 26 Nov 2014 17:55:45 GMT

I did, the had no reccord of my order or my card details 😕 this was all done through the 02 site. This blows 😞 I'm very confused