https://community.o2.co.uk/t5/Discussions-Feedback/Live-chat/m-p/821344#M55701 The live chat option is supposed to be available between 7 and 11pm. However I have been trying to use it since 8.30 pm and it is not available. Have used it before and found it really helpful. Any ideas. Mon, 24 Nov 2014 21:36:13 GMT Anonymous 2014-11-24T21:36:13Z https://community.o2.co.uk/t5/Discussions-Feedback/Live-chat/m-p/821344#M55701 The live chat option is supposed to be available between 7 and 11pm. However I have been trying to use it since 8.30 pm and it is not available. Have used it before and found it really helpful. Any ideas. Mon, 24 Nov 2014 21:36:13 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Live-chat/m-p/821344#M55701 Anonymous 2014-11-24T21:36:13Z https://community.o2.co.uk/t5/Discussions-Feedback/Live-chat/m-p/821348#M55702 Usual suggestions are to disable any pop up blockers or anti virus, clear your cache, try a different browser, try on phone/pc etc....... Mon, 24 Nov 2014 21:51:15 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Live-chat/m-p/821348#M55702 MI5 2014-11-24T21:51:15Z https://community.o2.co.uk/t5/Discussions-Feedback/Live-chat/m-p/821354#M55704 Sometimes if it's really busy it'll show as unavailable. Mon, 24 Nov 2014 22:56:03 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Live-chat/m-p/821354#M55704 Anonymous 2014-11-24T22:56:03Z https://community.o2.co.uk/t5/Discussions-Feedback/Live-chat/m-p/821384#M55708 Hi MMTOSH,<BR /><BR />Have you had any luck since you posted this last night?<BR /><BR /> Tue, 25 Nov 2014 08:04:30 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Live-chat/m-p/821384#M55708 Toby 2014-11-25T08:04:30Z