topic Re: What Call Centers Are Uk Based.. in Discussions & Feedback

What Call Centers Are Uk Based..

Anonymous — Wed, 05 Nov 2014 20:12:02 GMT

Hello
Hope everyones good and well...
Its been really cold for the past few days...
But let me get back to the topic ...
What mobile operators are based in the uk
I know O2 is but sometimes i get the odd overseas call agent....
Tesco mobile another...
Anymore..

Re: What Call Centers Are Uk Based..

Anonymous — Wed, 05 Nov 2014 20:17:19 GMT

I think your question needs clarification.

If you are asking what OPERATORS are UK based then there are dozens including

O2
Vodafone
Orange
T Mobile
EE
THREE
TescoMobile
Giffgaff
Virgin Mobile
TalkTalk Mobile
Asda Mobile
Mobile by Sainsburys

To name a few. ....

If however you are asking which ones focus on UK CALL CENTRES that is a very different question.

Re: What Call Centers Are Uk Based..

MI5 — Wed, 05 Nov 2014 20:18:00 GMT

Vodafone are the only British owned company.
O2 call centres are based in UK, India and South Africa.
Three are based in India.
Virgin are based in Scotland.
EE are based in Scotland and India.
giffgaff don't have any lolz

Re: What Call Centers Are Uk Based..

Anonymous — Wed, 05 Nov 2014 20:19:02 GMT

Hi lifeishard2014

May I ask why your wanting this information?

Re: What Call Centers Are Uk Based..

viridis — Wed, 05 Nov 2014 20:19:53 GMT

All of them.
EE just moved 1000 back to UK,
Voda is in stoke
Virgin I believe is up north

Re: What Call Centers Are Uk Based..

Anonymous — Wed, 05 Nov 2014 20:20:23 GMT

All of those mentioned by MI5 have UK operations and are legally domiciled and based in the UK. Their parent companies are based abroad.

Re: What Call Centers Are Uk Based..

Anonymous — Wed, 05 Nov 2014 20:39:35 GMT

Oh ok thanks everyone...
@Anonymous
Was just wondering because ive called up different mobile networks and they dont sound they are in the UK except for O2 ...
Virgin mobile i got an american accent...
With three mobile its asian accent...
And i thought that they really should follow O2 and have a customer services like theres ...UK based call centres i prefer..

Re: What Call Centers Are Uk Based..

Anonymous — Wed, 05 Nov 2014 20:40:47 GMT

Oh @Anonymous sorry i meant Uk Call centers

Re: What Call Centers Are Uk Based..

Anonymous — Wed, 05 Nov 2014 20:41:23 GMT

Ok

It's conceivable they've employed a person from another country in a uk call centre ~ maybe.

Re: What Call Centers Are Uk Based..

MI5 — Wed, 05 Nov 2014 20:41:24 GMT

Trouble is you can't tell just by the accent - People move and live all over the World.....

Re: What Call Centers Are Uk Based..

Cleoriff — Wed, 05 Nov 2014 20:49:40 GMT

@MI5 wrote:
Trouble is you can't tell just by the accent - People move and live all over the World.....

Thats absolutely true...I think going by the service they provide would be my benchmark @Anonymous

Re: What Call Centers Are Uk Based..

MI5 — Wed, 05 Nov 2014 20:50:42 GMT

Good advice - much more important than their Nationality

Re: What Call Centers Are Uk Based..

anticpated — Wed, 05 Nov 2014 21:16:59 GMT

I find O2 Chat a much more covenient and quicker.

Re: What Call Centers Are Uk Based..

Anonymous — Thu, 06 Nov 2014 09:59:28 GMT

Just because you speak to someone with an accent from another country doesnt mean the call centre isn't based in the UK. O2 have call centres all around the UK, and even in those you'll get people with America, Polish, Australian, South African accents (And probably many more) And its probably the same with other UK Providers too...Although its probably safe to say all providers have centres outside the UK as well!

Re: What Call Centers Are Uk Based..

jonsie — Thu, 06 Nov 2014 10:13:57 GMT

People from all ethenticities live and are employed in the UK and so you have to listen a little harder when they speak with an accent. So why not, it doesn't mean their advice is any different or any worse than a British national.
Wonder how we would go on with taxis,takeaways and newsagents if not for friends from other backgrounds.
Makes me sad to be honest when people leap to conclusions....

Re: What Call Centers Are Uk Based..

Anonymous — Thu, 06 Nov 2014 13:15:25 GMT

Thanks everyone for ur opinions ...

Re: What Call Centers Are Uk Based..

Anonymous — Thu, 06 Nov 2014 13:17:33 GMT

Just really wanted to know what call centers were actually based in the UK thats all..
It dosent matter where there from or anything...
I just prefer O2 if thats ok..

Re: What Call Centers Are Uk Based..

Beenherebefore — Thu, 06 Nov 2014 13:23:17 GMT

Re: What Call Centers Are Uk Based..

Anonymous — Thu, 06 Nov 2014 13:47:03 GMT

Whats wrong?
@Beenherebefore

Re: What Call Centers Are Uk Based..

Anonymous — Thu, 06 Nov 2014 14:02:08 GMT

No worries.

I was just curious to know how the initial question came about @Anonymous

I trust you are well and still enjoying the service and your phone(s). 😄