topic Re: telephone wait time in Discussions & Feedback

telephone wait time

Anonymous — Thu, 16 Oct 2014 18:02:11 GMT

your telephone wait time is ****. i have spent 30- minutews tonight so far and ovewr hour on tuesday.. bet it doesnt take that long if i want to get a new contract. Get it sorted.....

Re: telephone wait time

MI5 — Thu, 16 Oct 2014 18:06:26 GMT

Chose option 2 then 0.

Or unless it's account specific, try us here

Re: telephone wait time

viridis — Thu, 16 Oct 2014 18:07:48 GMT

Personally if the wait times are that long. There's no way I'd give them 4 stars.
Have you tried live chat?

Re: telephone wait time

Anonymous — Thu, 16 Oct 2014 18:08:35 GMT

It does seem that they are ultra busy with the iPhone 6 launch and Note 4 launch.

Is their anything we can help with if its not account based ?

Re: telephone wait time

jonsie — Thu, 16 Oct 2014 18:18:16 GMT

Have you tried web chat?