topic Re: help my number is being used by someone else for credit applications in Discussions & Feedback

help my number is being used by someone else for credit applications

Anonymous — Mon, 28 Jul 2014 18:27:21 GMT

For the last 2days I have had over 20 texts from payday loan companies for someone called Stephanie saying they have been accepted for all sorts of loans.

I have just deleted these but now I am getting calls as WWII.

What should I do.

Any advise would be great

Thanks

Re: help my number is being used by someone else for credit applications

Anonymous — Mon, 28 Jul 2014 18:32:18 GMT

Hi

Contact O2 first about this.

http://www.o2.co.uk/contactus

Contact the company and or text STOP to them.

Use http://www.phonepayplus.org.uk to gain info on the company.

If you have a blocking facility in your phone implement it

Ref spam http://www.o2.co.uk/help/everything-else/unwanted-calls-and-messages

You can request a change of mobile number for free the 1st time. Extreme option I know.

Good luck

Re: help my number is being used by someone else for credit applications

Anonymous — Mon, 28 Jul 2014 18:35:51 GMT

To be honest I think the only way you will truly stop these is to change your phone number which I know can be a bit of a pain but it's better than getting loads of calls and texts

Re: help my number is being used by someone else for credit applications

Anonymous — Mon, 28 Jul 2014 19:49:16 GMT

In my opinion I would answer the calls and tell them that a) you are not Stephanie and b) you don't know a Stephanie.

By doing so you will be alerting them to either genuine human error (unlikely by the signs of it) or fraud.

Ultimately you will be doing them a favour.

In the meantime if it is causing you stress then changing your number is easy enough. Just call o2 CS on 202 (contract) or 4445 (payg) and they will do the rest. It is free first time.

Re: help my number is being used by someone else for credit applications

Anonymous — Mon, 28 Jul 2014 19:52:54 GMT

Good advice by @Anonymous

However when telling them who you are not, do not tell them who you are ,or give any personal info.