topic Re: Phone scam in Discussions & Feedback

Phone scam

Anonymous — Tue, 15 Oct 2013 12:14:01 GMT

Hi everyone, I just received a call from a number ending +9016. The lady knew my name and that my upgrade was due soon, and then asked my to confirm all my personal details - name, billing address etc, so she could access my account and give me information on my upgade options. Luckily I didn't give her any details as I have just checked with O2 and they confirmed this call did not come from them, so just beware of any calls you get like this. O2 said they always call from their customer service no: 0800 064 1087.

Re: Phone scam

MI5 — Tue, 15 Oct 2013 12:15:51 GMT

Unfortunately happens all too often. Seems everyone is trying to scam you one way or another these days.....

Re: Phone scam

Anonymous — Tue, 15 Oct 2013 13:29:38 GMT

If you have a blocking call facility then add that number to stop future calls.

O2 do allow partners to call you etc but if there saying it's not one if them then you did well to not go ahead.

We've always said its best not to take up any mobile phone contract via a cold call.

Seems this number has popped up before in other forum threads.

http://community.o2.co.uk/t5/Discussions-Feedback/unbelievable-should-I-Complain/td-p/191199

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Call-from-0800-064-1087/td-p/192180

Re: Phone scam

adamtemp64 — Tue, 15 Oct 2013 13:34:25 GMT

@bob the number the op was called by is not on your links but the number o2 advised them o2 use is?

Re: Phone scam

Anonymous — Tue, 15 Oct 2013 13:41:30 GMT

@adam

Yes the links are to show the number O2 state is theirs and has been discussed on the forum in the past.

If the OP can include the full tel number of the dodgy call then more can be searched for.

Re: Phone scam

perksie — Tue, 15 Oct 2013 13:52:15 GMT

Strange, I've never seen that number in the forum before.

The official O2 number of course, but you wouldn't want to block that would you?

Re: Phone scam

adamtemp64 — Tue, 15 Oct 2013 13:56:22 GMT

@bob searching the last 4 digits the op provided brings up a zero search i tried.

The official number we all know and is legit lbm marketing on behalf of o2

The op was not called by the legit number.

Re: Phone scam

Anonymous — Tue, 15 Oct 2013 16:18:43 GMT

I'm aware they were not called by the legit number @adam.

And that's why I asked if the OP could include the FULL number we could go on more.