topic Re: Warning mobilephonesdirect.co.uk and O2 Deposits in Discussions & Feedback

Warning mobile phones direct and O2 Deposits

Anonymous — Mon, 16 Sep 2013 19:06:41 GMT

Just a word of warning, I placed an order with the above retailer last Tuesday, 10th Sept. I was asked for a £50 deposit which I paid, but as of today 16th Sept my order has progressed no further, although the £50 has been debited from my card.
They are saying that the system that transfers the deposits to o2 are down, and have been down all this time, and they don't know when they will be back up and running.
I am unable to get o2 to verify the situation, but only hope that this company isn't suffering from financial issues resulting in them holding on to deposits!

Re: Warning mobilephonesdirect.co.uk and O2 Deposits

Anonymous — Mon, 16 Sep 2013 18:59:17 GMT

Hi,

I appreciate your heads up but o2 dont allow external links so they may remove your post.

Re: Warning mobile phones direct and O2 Deposits

perksie — Mon, 16 Sep 2013 19:09:18 GMT

Thanks for the warning but as an agent of O2 they should be ok.

There is no reason for this post to be removed.

Their reviews aren't bad and if you paid by credit card you would be covered for failure to deliver.

Re: Warning mobilephonesdirect and O2 Deposits

MI5 — Mon, 16 Sep 2013 19:09:08 GMT

I've ordered phones from them before and had no problems at all.....

Re: Warning mobile phones direct and O2 Deposits

Anonymous — Mon, 16 Sep 2013 19:11:38 GMT

Thanks guys, i removed any possiable links.

I hope it is all legit, perhaps googling the history of the company to ensure they are legit and seeing how they had to close their high street stores due to financial difficulties rattles me a little.

I've placed an order with them before with an o2 deposit and had no problems at all.

Gets you thinking though, they've been holding the o2 deposits for at least a week now, no warning before hand the system is down, but still take the deposits knowing this, and must hundreds if not thousands of customers paying a deposit in that time thus far...phewww not doing their bank balance any harm!

Re: Warning mobile phones direct and O2 Deposits

Anonymous — Mon, 16 Sep 2013 19:15:49 GMT

As others here have used them before without issue im sure all will be fine.