topic Re: voice messages in Discussions & Feedback

voice messages

Anonymous — Sun, 08 Sep 2013 12:13:10 GMT

Why can,t voice messages be Free like with vodafone?

Re: voice messages

Anonymous — Sun, 08 Sep 2013 12:21:07 GMT

Hi,

Because on 02 they are not.... for Payg , £0.15p per call, but are included in your allowances on most pay monthly tariffs when in the Uk.

Dial 1760 to switch if off and 1750 to switch it on

Re: voice messages

Tuba_Dave — Tue, 10 Sep 2013 04:42:13 GMT

@Anonymous wrote:
Hi,

Because on 02 they are not.... for Payg , £0.15p per call, but are included in your allowances on most pay monthly tariffs when in the Uk.

Dial 1760 to switch if off and 1750 to switch it on

Ho B-O-B

I use voicemail when I'm working as I'm a driver so cannot respond to the phone. When I'm not working I like to turn it off.

Recently, I tried the above mantioned numbers but all I get is "Call Ended" and no recorded message / voicemail is still ON.

I assumed the numbers must have been changed but have not been able to find info. Seeing the subject posted reminded me, so I just tried it again & still no response from the 1760 (turn off) number.

Is it me / my settings causing this? (I'm pay monthly)

Dave

Re: voice messages

Anonymous — Tue, 10 Sep 2013 05:42:47 GMT

Hi Dave.

Here is the official 02 info on using Voicemail.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=ref(WI_46)

If your still having issues then please dial 02 Customer Services.

Contract ; 202
Payg. ; 4445

They will check your account for you.

Re: voice messages

jonsie — Tue, 10 Sep 2013 08:58:07 GMT

Do you have TuGo installed as voicemail is an integral part of it and cannot be disabled with current versions.

Re: voice messages

Tuba_Dave — Mon, 04 Nov 2013 17:19:57 GMT

@jonsie wrote:
Do you have TuGo installed as voicemail is an integral part of it and cannot be disabled with current versions.

Hi Jonsie

Sorry, I've not been back sooner ..........

I did have TuGo installed but decided it wasn't need so removed it.

Could it be that it's still registered?

Re: voice messages

Anonymous — Mon, 04 Nov 2013 17:33:48 GMT

@Tuba_Dave wrote:
@jonsie wrote:
Do you have TuGo installed as voicemail is an integral part of it and cannot be disabled with current versions.
Hi Jonsie
Sorry, I've not been back sooner ..........

I did have TuGo installed but decided it wasn't need so removed it.
Could it be that it's still registered?

If i remember correctly users were being advised to log out of tugo before deleting it.

Re: voice messages

MI5 — Mon, 04 Nov 2013 17:37:53 GMT

You will need to re install the tugo app then log out of it before deleting the app again.

Re: voice messages

Tuba_Dave — Mon, 04 Nov 2013 17:39:09 GMT

oops
Thanks for the quick reply

Re: voice messages

MI5 — Mon, 04 Nov 2013 17:42:27 GMT

It's caught many out - you're not alone

Re: voice messages

Anonymous — Mon, 04 Nov 2013 17:43:52 GMT

@Tuba_Dave wrote:
oops
Thanks for the quick reply

You're welcome.

Re: voice messages

Tuba_Dave — Mon, 04 Nov 2013 18:00:50 GMT

@MI5 wrote:
You will need to re install the tugo app then log out of it before deleting the app again.

Logging out didn't cure it, but deleting my TuGo account did.

Thanks for all your help ............. Again ...............

Dave

Re: voice messages

Anonymous — Mon, 04 Nov 2013 18:07:07 GMT

Main point is your sorted.

Happy days.