topic Re: No coverage in Discussions & Feedback

No coverage

Anonymous — Tue, 11 Jun 2013 10:41:35 GMT

Since end of February I haven't had proper reception at my home. Can't call or receive calls and same with texts. Every time I called them answer was the same we know there's this problem but we don't know when it's will be fixed. Last time I called (tree days ago) was informed it will be back to normal on 10th June. Guess what nothing changed. All what I can say bye bye O2 my patients are over

Re: No coverage

Anonymous — Tue, 11 Jun 2013 10:45:53 GMT

have you checked the service status for your postcode?

status.o2.co.uk

if it does show a problem then they ca sometimes take a while to fix due to access/parts etc.

If you are P&G you can obviously just stick another SIM in and away you go.

If you are contract customer then you will still have to pay your remaining contract tariff.

Re: No coverage

Anonymous — Tue, 11 Jun 2013 11:01:52 GMT

I have checked but it doesn't show any problems.

I'm on contract and it's not only me, my girlfriend has exactly the same problem.

I don't think it's fare to pay for something which you can't even use. It has been really annoying and made lots of inconvenience

Re: No coverage

Bambino — Tue, 11 Jun 2013 11:38:49 GMT

No mobile network will guarantee that you will get a signal in a specific place indoors. Depending on which phone you have, you can download an app called TuGo, which will enable you to make calls over your home WiFi.

Re: No coverage

Anonymous — Wed, 12 Jun 2013 09:48:28 GMT

I would agree with that if that is the case but when it's been okay for more then one year and then suddenly it disappears and nothing really works..I don't think that is acceptable

Re: No coverage

perksie — Wed, 12 Jun 2013 13:10:30 GMT

Maybe the work hasn't been finished yet?

Re: No coverage

Anonymous — Wed, 12 Jun 2013 13:20:14 GMT

Well they told me it will be fix on 10th and when I check the status in my area it shows that all is fine but it's not....I don't understand

Re: No coverage

Anonymous — Thu, 13 Jun 2013 05:57:37 GMT

I'm the same no coverage, when checked the status.O2.co.UK it said service okay, but phone says emergency calls only not great when I'm paying a contract and not able to make calls not sure if I'll receive calls

Re: No coverage

Anonymous — Mon, 17 Jun 2013 13:31:10 GMT

Where about do you live? Me east London

For how long do you have this problem?

Re: No coverage

Toby — Tue, 18 Jun 2013 09:11:10 GMT

Hi Elvis,

Has it improved today?

If not, send me a private message

Cheers,
Toby

Re: No coverage

Anonymous — Thu, 20 Jun 2013 12:31:00 GMT

Nope still same old...