topic 7726 in Discussions & Feedback

o2SCAM

Anonymous — Fri, 21 Aug 2009 23:20:32 GMT

Has anyone received a text from o2 then an email about a promotional monetary prize? I wonder if o2 Mobile knows about this!

o2SCAM

Anonymous — Sat, 22 Aug 2009 12:32:25 GMT

Spam text messages are annoying, but there is a very simple way to deal with any spam you receive. The best thing to do is simply not respond to it. Instead, you should forward the spam to us on 7726.
If the message is a scam, such a 'Win a holiday' type of message, it will often have a response phone number to call. In this instance, O2 can bar the number to prevent customers from losing money by calling.
In more complicated cases, we'll look into the messages in greater depth and take steps to prevent further costs or damage to customers. We also work with PhonepayPlus and other operators to help protect young people and other customers from spam texts.

Source:http://protectourchildren.o2.co.uk/ReportSpam.jsp

o2SCAM

perksie — Sat, 22 Aug 2009 13:12:56 GMT

Are you sure the text originated from O2?

If it's a scam that would be impossible.

Forward suspect texts to 7726.

SCAM

Anonymous — Sat, 22 Aug 2009 15:04:19 GMT

I think the tex originated from o2. It told me to email an address and when i did the o2 website is there. I just think it very strange that a prominent Company would not have some sort of warning posted on their website 'beware of scam text' or something similar; the way most banks and so forth do when there are dodgy emails going around.

Thank you for your replys they are appreciated.

7726

Anonymous — Sat, 22 Aug 2009 15:06:47 GMT

I meant to say. I did forward the text to 7726 but it would not go. Perhaps due to the fact i am in Canada and need a code?

Thanks again

o2SCAM

jonsie — Sat, 22 Aug 2009 15:32:37 GMT

Worth having a look at O2's website on this subject.

Report Spam