topic WARNING - Beware of Fake O2 Support Emails in Discussions & Feedback

WARNING - Beware of Fake O2 Support Emails

Anonymous — Mon, 10 Jun 2013 16:16:41 GMT

I maintain the email filtering software at my place of work and noticed a number of emails supposedly from O2 Customer Care had been blocked. On checking the emails I noticed that they are indeed fake and by clicking on the link in the email and entering your details, you will give someone else access to your account.

Anyway, the email:

Althought the email appears to come from "shops.usero2@o2.co.uk" it is actually from "nobody@server64.nt100.datacenter.ni.net.tr".

If you click on the link in the email, it takes you to a malicious website (edited out link) which will ask you to enter your O2 username and password. DO NOT CLICK ON THE LINK!

The easy way to protect yourself from phishing emails like this is to remember the following:

If you do not know the sender of an unsolicited email message, delete it
Never respond to any spam messages or click on any links in the message

Companies like O2 will never ask you click on a link to then enter your username and password

I hope this helps protect someone! But it could also be why we may have seen an increase in hacked O2 accounts...

Re: WARNING - Beware of Fake O2 Support Emails

Anonymous — Mon, 10 Jun 2013 16:36:18 GMT

Thanks for the heads up.

Have you given 02 feedback on this too ??

Ive notified the staff of the forum if you havent already.

Re: WARNING - Beware of Fake O2 Support Emails

Bambino — Mon, 10 Jun 2013 17:00:35 GMT

Good heads up, PapaDug. Thanks.

Re: WARNING - Beware of Fake O2 Support Emails

MI5 — Mon, 10 Jun 2013 17:06:12 GMT

Also, note it just says "Hello" and doesn't address you by your name.

Re: WARNING - Beware of Fake O2 Support Emails

Anonymous — Mon, 10 Jun 2013 17:34:59 GMT

I'll bet that lot over the pond operating PRISM aren't monitoring server64.nt100.datacenter.ni.net.tr

Re: WARNING - Beware of Fake O2 Support Emails

Anonymous — Mon, 10 Jun 2013 22:41:09 GMT

@Anonymous wrote:
I'll bet that lot over the pond operating PRISM aren't monitoring server64.nt100.datacenter.ni.net.tr

Bet their monitoring you now for saying that!!!!

Re: WARNING - Beware of Fake O2 Support Emails

Anonymous — Wed, 26 Jun 2013 15:50:40 GMT

Just recieved a fresh batch of O2 Phishing emails into work today!

Email comes in looking like this:

Suspicious looking on its own! But on clicking the link, it takes you to a fake sign in page, although the address bar shows the completely wrong address and there are errors on the page:

If you enter your username and password then click on the Sign In button it takes you to the O2.co.uk homepage and your username and password will have been saved somewhere for the scammers to use.

Please everyone be very very careful when checking yoru emails from any organisation you deal with. Most organisations wont ask you to click on a link to login, but if they do, always check the address bar to make sure you are on the correct site, or dont click on the link and go to the site yourself in your browser.

These emails have now been sent to Phishing@O2.com

Re: WARNING - Beware of Fake O2 Support Emails

Anonymous — Thu, 27 Jun 2013 14:38:32 GMT

Not had any fake ones sent to my email address yet, but then again not had any real ones sent either.

Re: WARNING - Beware of Fake O2 Support Emails

Anonymous — Thu, 27 Jun 2013 14:44:56 GMT

@Anonymous wrote:
Not had any fake ones sent to my email address yet, but then again not had any real ones sent either.

Your not missing much

Re: WARNING - Beware of Fake O2 Support Emails

Anonymous — Sun, 14 Jul 2013 22:27:37 GMT

This is strange as it has happened to me today and I am also been told that I made two overseas phone calls which I know for a fact I never made, one of them for £83.00 pounds, I have spoke to the on line chat person twice but have not managed to have it resolved???? Anyone else had problems???

Re: WARNING - Beware of Fake O2 Support Emails

perksie — Mon, 15 Jul 2013 12:59:03 GMT

@Anonymous wrote:
This is strange as it has happened to me today and I am also been told that I made two overseas phone calls which I know for a fact I never made, one of them for £83.00 pounds, I have spoke to the on line chat person twice but have not managed to have it resolved???? Anyone else had problems???

This is nothing to do with the thread here, please keep to one thread otherwise nobody can follow any problem you might have.