topic Re: 4am Texts from O2 NO THANKS !!!!!! in Discussions & Feedback

4am Texts from O2 NO THANKS !!!!!!

Anonymous — Mon, 10 Jun 2013 08:24:38 GMT

Why do i get text notifications at 4am from O2 this morning telling me to top up.

Not just one but 5 from 4am till 4:30am as if one isnt bad enough on a Monday morning

WTF is O2 playing at !!!!!!!!!!!!!!

Re: 4am Texts from O2 NO THANKS !!!!!!

MI5 — Mon, 10 Jun 2013 08:27:38 GMT

Don't you switch to airplane mode at night? The computer sends them out which as we all know, never sleeps

Re: 4am Texts from O2 NO THANKS !!!!!!

Anonymous — Mon, 10 Jun 2013 08:31:14 GMT

No just in case soemthing important happens but these things need to be scheduled at a better time.
Surely they must realise no one wants anything from midnight to 7am.

Re: 4am Texts from O2 NO THANKS !!!!!!

MI5 — Mon, 10 Jun 2013 08:36:11 GMT

Except the people who work nights and sleep in the day ?

Re: 4am Texts from O2 NO THANKS !!!!!!

Anonymous — Mon, 10 Jun 2013 08:39:03 GMT

Mayb there should be a tick box on your account where you select only daytime or night time notifications or both

Re: 4am Texts from O2 NO THANKS !!!!!!

MI5 — Mon, 10 Jun 2013 09:11:41 GMT

I'm not sure if that's possible but maybe Toby can check for us. I'll flag it and see if we get a response?

Re: 4am Texts from O2 NO THANKS !!!!!!

Anonymous — Mon, 10 Jun 2013 09:25:52 GMT

Can't you put it on silent when your asleep

Re: 4am Texts from O2 NO THANKS !!!!!!

MI5 — Mon, 10 Jun 2013 09:30:09 GMT

@Anonymous wrote:
Can't you put it on silent when your asleep

Re: 4am Texts from O2 NO THANKS !!!!!!

on ‎10-06-2013 09:31

No just in case something important happens

Re: 4am Texts from O2 NO THANKS !!!!!!

Toby — Mon, 10 Jun 2013 10:08:41 GMT

Hi 1977kimmy,

I'll look into this for you.

Thanks MI5 for flagging!

Re: 4am Texts from O2 NO THANKS !!!!!!

Anonymous — Mon, 10 Jun 2013 11:29:43 GMT

Drat me in half asleep mode ha ha

Re: 4am Texts from O2 NO THANKS !!!!!!

Anonymous — Mon, 10 Jun 2013 13:38:25 GMT

thanks. As an aside i have no texts at the moment but have topped up last on 31/5 which should give me unlimited texts do you know why this is

Re: 4am Texts from O2 NO THANKS !!!!!!

MI5 — Mon, 10 Jun 2013 13:50:06 GMT

When is your anniversary date?

Re: 4am Texts from O2 NO THANKS !!!!!!

Anonymous — Tue, 11 Jun 2013 09:39:06 GMT

it doesnt say on the myo2 account info

Re: 4am Texts from O2 NO THANKS !!!!!!

MI5 — Tue, 11 Jun 2013 13:14:56 GMT

You can send a SMS with the word "balance" to 20202, or call 4444 free and select option 2,2 to find out your anniversary dates. You will be told your remaining tariff free allowance and/or Bolt On balance (depending on what you have on your account) and the date when these will expire – your anniversary date.